A Leading Resource for Pediatric Triage and Answering Services
The UH Rainbow Advice Center was created in 1995 at University Hospitals Rainbow Babies & Children’s Hospital in Cleveland, Ohio, in response to the growing need to provide quality and timely care to parents after their pediatrician’s office had closed. Since then, the UH Rainbow Advice Center has evolved its service to a 24/7 offering that includes medical answering and nurse triage services.
Learn More About UH Rainbow Advice Center
If you are a pediatric provider office or practice and would like more information regarding the UH Rainbow Advice Center, call 216-844-1574 or fill out this form.
Please note: UH Rainbow Advice Center is a service for pediatric providers and practices. If you are a parent and need assistance, please contact your pediatrician’s office directly or call 216-UH4-KIDS.
Our client base includes:
- Doctor and physician offices, including pediatric, family medicine and OB/GYN practices
- Hospitals and medical centers
- Universities
Today, the UH Rainbow Advice Center is one of the largest adult and pediatric nurse triage programs in the country, providing services to over 144,000 patients annually across seven states.
Our services include:
Medical Answering Service
Designed to field all calls for physician offices during non-clinical hours and direct the calls according to the patient’s specific needs.
Learn moreNurse Triage Service
With this 24/7 service, specially trained pediatric nurses answer and triage calls from patient families, providing streamlined access to the care they need.
Learn moreAbout University Hospitals
The UH Rainbow Advice Center is part of University Hospitals, one of the highest quality health systems in the nation. Located in Cleveland, Ohio, UH performs more than 4.5 million outpatient procedures, discharges nearly 63,000 inpatients annually and consists of 18 medical centers. Accolades include consistent rankings among the best hospitals in the nation by U.S. News & World Report, recognition as a national leader in quality care by the American Hospital Association, and recognition as a top Ethical Company by Ethisphere Institute.