24/7 Telephone Access to Pediatrics Experts
The UH Rainbow Advice Center, a pediatric-focused nurse triage and medical answering service, covers pediatricians’ phones during off hours, giving parents immediate access to qualified experts in children’s medical care, 24/7.
This specially designed service is available to private physicians’ offices across the country. More than 160 doctors’ offices subscribe to the UH Rainbow Advice Center, which fields more than 8,000 calls each month. The physicians who use this vital service take comfort that their families can speak to an expert even when their offices are closed.
The UH Rainbow Advice Center is part of a national network of 30 children’s hospitals. It puts the expertise and knowledge of thousands of pediatricians and nurses at a caller’s fingertips, 24 hours a day.
In addition to off-hours coverage, subscribers also receive advice and education on how to best serve their patients through telephone services.