UH Rainbow Pediatric & Adolescent Health Professionals Services
As part of University Hospitals Rainbow Babies & Children’s Hospital – consistently ranked as one of America’s Best Children’s Hospital by U.S. News & World Report – our providers work closely with the finest pediatric specialists and surgeons in the region and the nation. As part of University Hospitals we have access to the most current diagnostic and treatment modalities, advanced technology and evidence-based care.
- Scheduling Appointments
To help provide timely service to our patients, if you are later than 15 minutes for your appointment, out of courtesy of our other patients you will be asked to reschedule your appointment.
Patients who walk in with a non-emergency condition will be fit into the existing schedule as best as possible, or they will be asked to return later in the day when the schedule allows.
- Forms & Policies
Please allow 3-5 business days for medical forms (for school, sports or camp) to be completed. Forms must be dropped off at the front desk during normal business hours or faxed anytime. Your portion of the form should be filled out completely, including your child’s name and date of birth. If the form requires a doctor’s signature, the child must have had a physical within the last year or it cannot be signed. Please remember to schedule your child’s physical yearly.
Forms for School, Sports or Camp
- Forms must be completely filled in by the parent, including exact name of medications on the bottle and form, ie: pill, liquid, and dosage.
- If your child is seen by a specialist, please have the specialist sign the forms.
- Patient Registration Form
- Pediatric Health History
- Parent/Guardian Consent to Treat Minors
- UH General Consent Form
- Parent/Guardian Personal Health Record Account Request Form
- Authorization for Release of Medical Information
- Ohio High School Athletic Association Pre-Participation Physical Exam
- ADHD Vanderbilt Parent Form
- ADHD Vanderbilt Teacher Assessment Form
- Manage Your Child's Health Record
As a parent or legal guardian, you can manage your child’s online health information. Visit the MyChart for MyFamily section of our FAQs to learn more.
- Telephone Advice
Phone calls about non-urgent matters allow us to answer general questions without actually seeing the child. Messages for the physicians can be left during business hours and will be returned as soon as possible. However, some calls require more time than others, and we ask for your patience. We typically return calls whenever we have a moment between patients, at lunchtime (12:00 p.m. - 1:00 p.m.), and at the end of the day. Depending on the nature of the question, we may need to examine the child before diagnosing, treating and advising on the condition.
- Online Advice
You can ask your provider questions via the MyChart app. Message responses may take up to two business days. If this is an emergency, please call 9-1-1.
Login or register for MyChart.
- After Hours/Emergency Calls
Rainbow nurse on call is available for your calls after hours. Call 216-844-8854 and you will be put in touch with someone who can listen to your concerns. Please save routine questions (mild illness, appointments, prescription refills) for the morning. We encourage you to refer to our website first, when practical, before calling the doctor.
- Pre-natal Visits/New Babies
Meet and Greet: Our physicians understand how important it is to choose a pediatrician, so we offer a free consultation with the physician of your choice. Please call the office at 440-243-8040 to schedule your consultation. Newborn appointments should be scheduled as soon as possible.
- Sick Visits
If you would like us to see more than one child, please schedule both of them when you make your appointment. Without an appointment, we may not be able to see a sick sibling right away, and you may be asked to wait while the provider sees a scheduled patient who may be waiting.
- Well Child Visits/Sports Physical
“Well Visits” are complete physical exam, sports physicals and well child checks. These appointments must be scheduled in advance. For your convenience, our schedule opens six months in advance. Please arrive 10 minutes before your appointment time. We will need to reschedule your appointment if you are 15 minutes or more late for a scheduled well visit appointment. This will allow us to spend ample time with your child and avoid excessive waiting time. The recommended schedule of well visits is as follows: Newborn, 1 month, 2 month, 4 month, 6 month, 9 month, 12 month, 15 month, 18 month, 2 years, 2½ years old and then on a yearly basis.
UH MyChart allows us to e-prescribe any prescriptions at your appointment within seconds. This will allow us to keep better track of all medications you are currently or have been taking, even if prescribed by another office. For prescription refills please try to give as much advance notice as possible; feel free to leave a message for the nurse, we ask that for most refills your child's physical is up-to-date.
Medications that are more closely regulated by the FDA have different requirements for prescribers. We are required by law to see your child regularly to monitor medication use and usefulness.
- Accepted Forms of Payment
You will be able to pay by card (credit, debit, HSA, FSA, etc.) and by using Apple Pay or Google Pay. Our primary care offices will no longer accept cash or check as payment for services. Additionally, you can use UH MyChart to pay your bill online or before your appointment during eCheck-in.
- Pay Your Bill
You can now quickly and easily pay your provider bill online using our convenient online bill pay tool.
- Insurance Message
We accept most insurance carriers. Please have your card with you at the time of your visit. If we file your claim, you are responsible for only the co-pay at the time of the visit. If we are not a provider for your insurance, if you are not insured or we do not file with your insurance company, you may be responsible for the entire charge at the time of service.