Urgent Care at University Hospitals

Get Started with UH Virtual Urgent Care

With UH Virtual Urgent Care, you can see a UH provider and get the medical care you need, when you need it, right from the comfort and safety of your own home. All you need to begin your virtual urgent care visit is a computer, tablet or smartphone, a high-speed internet connection and your driver’s license.


Start Your Virtual Urgent Care Visit Now

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If you are experiencing serious symptoms such as chest pain, difficulty breathing or uncontrolled bleeding visit your nearest emergency room.

Please Note: Virtual urgent care should not be used for emergencies. Please call 9-1-1 or visit your nearest emergency room if you are experiencing serious symptoms such as chest pain, difficulty breathing or uncontrolled bleeding.

UH Virtual Urgent Care Offers:

Availability 7 Days a Week

Offered 24 hours a day

Affordable Cost

$49 per visit (or less if you are a UH employee)

No Insurance Necessary

Real-Time Video Conferencing

Providers are ready to meet with you and review your symptoms, make a diagnosis, prescribe medication ‐ if clinically needed, and answer your questions.

Hassle-Free

Saves you the hassle of taking off work, drive time, parking and waiting rooms.

Conditions Treated

Virtual urgent care treats conditions such as:

  • Allergies
  • Colds and Flu
  • Coughs
  • Earaches
  • Nausea, Vomiting or Diarrhea
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Virtual urgent care treats conditions such as:

  • Allergies
  • Colds and Flu
  • Coughs
  • Earaches
  • Headaches
  • Nausea, Vomiting or Diarrhea
  • Rashes and skin conditions
  • Sinus pain
  • Sore throat
  • Urinary tract infections

If you are experiencing chest pain or respiratory distress please visit your nearest emergency room.

Was There a Problem with Your UH Virtual Urgent Care?

Please contact us to see if you are eligible for a refund. Refunds are given due to technical connectivity or malfunction issues, paying for the visit and not receiving the service, and ER-related or clinical reasons at the time of your visit. Please allow five business days to receive a response.

Submit a Refund Request