Patient Care Advocacy

University Hospitals Rainbow Babies & Children’s Hospital’s Patient Care Advocates help patients resolve problems. They can help with various issues, including communication, policies and procedures, quality of care, safety, lost items, advance directives and general information about the hospital and community. If you encounter a problem, we encourage you to talk directly with your care provider first. If this effort doesn’t result in a satisfactory resolution of the problem, or if you prefer to discuss your concern with a third party, please contact the Patient Care Advocate office. One of our representatives will investigate the problem and explore resolutions. Please feel free to contact us by phone, e-mail, in writing or in person. We request that you schedule in-person appointments in advance.

Patient Care Advocates, ext. 47502 or 216-844-7502 from outside the hospital
Hours: 9 a.m. – 5 p.m.

UH Rainbow Babies & Children’s Hospital
11100 Euclid Avenue
Humphrey Room 1626
Cleveland, OH 44106
UHCPatientCareAdvocate@UHhospitals.org