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UH St. John Medical Center

Emergency Room at St. John Medical Center

Emergency care at UH St. John Medical Center provides immediate life-threatening services to residents of Westlake and surrounding communities.

Delivering Emergency Care

Open 24 hours a day, 365 days a year.

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29000 Center Ridge Road
Westlake, OH 44145


24 hours a day,
365 days a year

In the event of a life-threatening emergency, patients should call 9-1-1 or visit the nearest emergency department immediately.

Urgent Care, ER or Orthopedic Injury Clinic: Where to Go for Care

When serious injury or illness occurs, it can be confusing to know where to go for medical care. Many people go to an emergency room. But that may not be the best choice for your condition – or your wallet.

Learn More

Why choose UH St. John Emergency Room?

University Hospitals St. John Medical Center located in Westlake, Ohio delivers 24-hour emergency care for adult and pediatric patients. Our ER is designed to facilitate fast, efficient care while maximizing patient comfort, privacy and safety.

Experienced Staff

Staff led by board-certified physicians and nurses within a full-service hospital

Open 24/7, 365

Delivering emergency care 24 hours a day, 365 days a year

Level III Adult Trauma Center

Ensuring that patients with traumatic injuries receive quick trauma care

Stroke Care

Delivering life-saving, emergency stroke interventions

Life Flight Availability

Safe, fast helicopter transport of critically ill or injured

Life-Saving Technology

Targeted temperature management therapy regulates body temperature for cardiac patients

Quick Heart Attack Response

EMS personnel use remote STEMI EKG readings to notify hospital staff of heart attack and to prepare for patient’s arrival

Comprehensive Care

Access to care at Cleveland’s premier health care system and top-ranked specialists

Onsite Lab and Imaging

Equipped with a lab and advanced imaging including CT scan, X-ray and capabilities for rapid diagnosis and treatment

On-site Parking

Free on-site, self-parking that is monitored 24/7 by security for all patients and visitors

Pediatric Emergency Care

Aided by compassionate physicians, nurses and support staff who specialize in pediatric emergency medicine, University Hospitals Rainbow Babies & Children’s Hospital offers emergency services at UH St. John Medical Center for unexpected life-threatening injuries and other medically traumatic situations. As part of one of the nation’s top children’s hospitals, we bring in and consult with experts in various pediatric specialties to expedite your child’s care, whether the issue is a common fracture or a traumatic injury requiring complex surgery.

Treatment for Trauma and Emergencies


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  • Concussion
  • Fainting
  • Head trauma or eye injury
  • Seizures
  • Overdoses
  • Bleeding that cannot be stopped
  • Brain injuries
  • Severe abdominal pain
  • Assault
  • Migraine/severe headache

Heart Attack Symptoms

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Heart Attack Symptoms

  • Chest pain
  • Wheezing, shortness of breath or difficulty breathing
  • Tingling or discomfort
  • Heartburn feeling
  • Cold sweat
  • Nausea or vomiting
  • Fatigue
  • Weakness
  • Very high or low vital signs such as blood pressure, heart rate or temperature

Signs of a Stroke

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Signs of a Stroke

  • Fainting or dizziness
  • Sudden numbness or weakness
  • Confusion
  • One side of the face is drooping
  • Difficulty speaking
  • Difficulty seeing or blurred vision in one or both eyes
  • Loss of balance/coordination

Pediatric ER Care

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Pediatric ER Care

  • Abdominal pain
  • Allergic reactions
  • Asthma
  • Bone fractures and sprains
  • Burns
  • Cuts and lacerations
  • Diarrhea and dehydration
  • Difficulty breathing/respiratory distress
  • Fever
  • Head injuries and concussions
  • Poison ingestion
  • Seizures

Behavioral Health

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Behavioral Health

  • Change in mental state
  • Thoughts of suicide
  • Depression
  • Paranoia
  • Substance abuse

Physical Injuries

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Physical Injuries

  • Broken bones and fractures
  • Joint pain, dislocation or injury
  • Blistering, large burns or extensive rash
  • Tendon and ligament injuries

Hazardous Materials

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Hazardous Materials

  • Poisoning

UH St. John’s Emergency Department Achievements

Designated a Level III Trauma Center for ability to treat trauma without transfer

Achieved accreditation as a Chest Pain Center for reducing time to treatment during the critical early stages of a heart attack

Received the American Heart Association 2023 Stroke Gold Plus with Target: Stroke Honor Roll Elite award for stroke care

University Hospitals is recognized as Gold Plus by the American Heart Association with its Target: Stroke Honor Roll Elite & Type 2 Diabetes Honor Roll designations

Earned Primary Stroke Center certification for stroke care

What to Expect in the Emergency Room at UH St. John

  • Registration – gather patient information and obtain consent for treatment
  • Triage – process of determining the severity of condition
  • Treatment – every patient receives treatment from a doctor or mid-level practitioner
  • Reevaluation – evaluate test results to determine type of treatment
  • Discharge – receive instructions to follow after leaving the emergency room

Insurance Accepted

We accept all major medical insurance providers, including Medical Mutual of Ohio (MMO) SuperMed. Co-pays, deductibles and items not covered by insurance are paid at the time of your visit.

Emergency Services at UH

Offer immediate access to expert specialists and advanced technology in an environment specifically designed to maximize patient comfort, privacy and safety.

Emergency Information

Read the latest in emergency care to help you navigate urgent situations.

Looking for Additional Care Options?

At University Hospitals, we provide care at every level from on-demand care to emergencies - and everything in between.