Emergency Room at St. John Medical Center
Emergency Room Near You in Westlake and Surrounding Cities
Address
29000 Center Ridge Road
Westlake, OH 44145
440-827-5531
Hours
24 hours a day,
365 days a year
In the event of a life-threatening emergency, patients should call 9-1-1 or visit the nearest emergency department immediately.
COVID-19 Testing for Patients
To best serve our patients experiencing medical emergencies, we are no longer providing COVID-19 testing for patients in our emergency department, unless admission to the hospital is anticipated.
For a majority of people, having COVID-19 is not a medical emergency. The condition does not require immediate medical attention unless you are having severe, life-threatening symptoms, which may include:
- Difficulty breathing
- Fever of 103 degrees or higher
- Racing heart
- Confusion or difficulty walking
- Bluish lips or face
- Severe cough or headache
- Chest pain or pressure
If you are having milder COVID-19 symptoms it is safe to stay home to recover without seeing a doctor unless severe or life-threatening symptoms develop.
Learn more about COVI-19 Testing
Pediatric Emergency Care
Aided by compassionate physicians, nurses and support staff who specialize in pediatric emergency medicine, University Hospitals Rainbow Babies & Children’s Hospital offers emergency services at UH St. John Medical Center for unexpected life-threatening injuries and other medically traumatic situations. As part of one of the nation’s top children’s hospitals, we bring in and consult with experts in various pediatric specialties to expedite your child’s care, whether the issue is a common fracture or a traumatic injury requiring complex surgery.
Why choose UH St. John Emergency Room?
At UH St. John Medical Center in Westlake, OH, our ER experts provide high-quality 24/7 care for adult and pediatric patients in need of emergency medical services. Our experts are trained to handle the most challenging cases, time-sensitive surgeries and traumatic injuries for every emergency from chest pain to trauma – and everything in between.
Experienced Staff
Staff led by board-certified physicians and nurses within a full-service hospital
Open 24/7, 365
Delivering emergency care 24 hours a day, 365 days a year
Comprehensive Care
Access to care at Cleveland’s premier health care system and top-ranked specialists
Pediatric Emergency Care
Access to UH Rainbow Babies & Children’s Hospital’s board-certified pediatric emergency medicine physicians and nurse specialists
Quick Heart Attack Response
EMS personnel use remote STEMI EKG readings to notify hospital staff of heart attack and to prepare for patient’s arrival
Life Flight Availability
Safe, fast helicopter transport of critically ill or injured
Clinical Decision Unit
23-hour patient observation without a hospital admission
Life-Saving Technology
Targeted temperature management therapy regulates body temperature for cardiac patients
On-site Lab and Imaging
Equipped with a lab and advanced imaging including CT scan, X-ray and capabilities for rapid diagnosis and treatment
Patient-Centered Care
Provides high-quality, safe patient care to achieve excellent clinical outcomes while always considering patient needs and preferences
On-site Parking
Free on-site, self-parking that is monitored 24/7 by security for all patients and visitors
Emergency Care, Orthopedic Injury Clinic or Urgent Care? Where to go for care.
Find an ER
Find an Orthopedic Injury Clinic
For sudden injuries from an accident, sports, or other physical activity, find an ortho injury clinic near you.
Find an Urgent Care
Walk-in care for minor injuries or illnesses that need to be treated the same-day.
UH St. John’s Emergency Department Achievements
Achieved accreditation as a Chest Pain Center for reducing time to treatment during the critical early stages of a heart attack
Earned Primary Stroke Center certification stroke care
Designated a Level III trauma center for ability to treat trauma without transfer
Received the American Heart Association 2023 Stroke Gold Plus with Target: Stroke Honor Roll Elite award for stroke care
Treatment for Trauma and Emergencies
Trauma
Trauma
- Concussion
- Fainting
- Head trauma or eye injury
- Seizures
- Overdoses
- Bleeding that cannot be stopped
- Brain injuries
- Severe abdominal pain
- Assault
- Migraine/severe headache
Heart Attack Symptoms
Heart Attack Symptoms
- Chest pain
- Wheezing, shortness of breath or difficulty breathing
- Tingling or discomfort
- Heartburn feeling
- Cold sweat
- Nausea or vomiting
- Fatigue
- Weakness
- Very high or low vital signs such as blood pressure, heart rate or temperature
Signs of a Stroke
Signs of a Stroke
- Fainting or dizziness
- Sudden numbness or weakness
- Confusion
- One side of the face is drooping
- Difficulty speaking
- Difficulty seeing or blurred vision in one or both eyes
- Loss of balance/coordination
Pediatric ER Care
Pediatric ER Care
- Abdominal pain
- Allergic reactions
- Asthma
- Bone fractures and sprains
- Burns
- Cuts and lacerations
- Diarrhea and dehydration
- Difficulty breathing/respiratory distress
- Fever
- Head injuries and concussions
- Poison ingestion
- Seizures
Behavioral Health
Behavioral Health
- Change in mental state
- Thoughts of suicide
- Depression
- Paranoia
- Substance abuse
Physical Injuries
Physical Injuries
- Broken bones and fractures
- Joint pain, dislocation or injury
- Blistering, large burns or extensive rash
- Tendon and ligament injuries
Hazardous Materials
Hazardous Materials
- Poisoning
Training in Emergency Services
UH St. John Medical Center, in conjunction with the UH EMS Institute, is the region's leader in training and emergency care protocol development. Our emergency staff works closely with the region's EMS providers. ER physicians provide medical direction for over 30 EMS squads. Due to our strong collaboration with the EMS community we have been able to enhance our ability to provide life-saving care.
Training programs include:
- Continuing medical education
- CPR training
- Basic life support
- Advanced cardiac life support
- Pediatric advanced life support
- CPR and AED Training in schools and for the community
5 Steps of Emergency Care
- Triage - process of determining the severity of condition
- Registration - gather patient information and obtain consent for treatment
- Treatment – every patients receives treatment from a doctor or mid-level practitioner
- Reevaluation – evaluate test results to determine type of treatment
- Discharge - receive instructions to follow after leaving the emergency room
Insurance & Payment
We accept all major medical insurance providers, including Medical Mutual of Ohio (MMO) SuperMed. Co-pays, deductibles and items not covered by insurance are paid at the time of your visit.
Know Where To Go For Care
When bumps and bruises, sprains and pains, fever and falls happen you may need an alternative option to primary care. Making the best health care decisions for your family starts with knowing where to go.
Emergency Care for Kids
When your child needs emergency care, UH Rainbow Emergency Rooms offer convenient, kid-friendly medical care from board-certified physicians.