UH Rainbow Kids in the Sun Services
As part of University Hospitals Rainbow Babies & Children’s Hospital – consistently ranked as one of America’s Best Children’s Hospital by U.S. News & World Report – our providers work closely with the finest pediatric specialists and surgeons in the region and the nation. As part of University Hospitals we have access to the most current diagnostic and treatment modalities, advanced technology and evidence-based care.
- Are you board certified?
All of our physicians and nurse practitioners are board certified by their respective licensing boards in Pediatrics. One of our nurse practitioners is certified in Family Medicine, which of course includes the care of children.
- Scheduling Appointments
Patients who walk in with a non-emergency condition will be fit into the existing schedule as best as possible, or they will be asked to return later in the day when the schedule allows.
- How often will we see our usual pediatrician, and how often will we see other members of the group?
For checkups, you can schedule with your usual doctor as long as you call far enough in advance. If you need a checkup quickly, you may be asked to see another doctor. For sick visits, we will try to get you in with your usual pediatrician, but will also offer appointments with our other physicians to get you in on the same day.
- What is your schedule for well baby checkups?
We follow a typical schedule for checkups, including visits at 2 weeks and at 2, 4, 6, 9, 12, 15, 18, and 24 months of age. We then see your child once a year.
- Will you discuss my child’s general growth and issues like discipline and social development?
These topics are typically discussed at every checkup and as needed at other visits as well.
- Forms & Policies
Please allow 3-5 business days for medical forms (for school, sports or camp) to be completed. Forms must be dropped off at the front desk during normal business hours or faxed anytime. Your portion of the form should be filled out completely, including your child’s name and date of birth. If the form requires a doctor’s signature, the child must have had a physical within the last year or it cannot be signed. Please remember to schedule your child’s physical yearly.
Forms for School, Sports or Camp
- Forms must be completely filled in by the parent, including exact name of medications on the bottle and form, ie: pill, liquid, and dosage.
- If your child is seen by a specialist, please have the specialist sign the forms.
- Patient Registration Form
- Pediatric Health History
- Parent/Guardian Consent to Treat Minors
- UH General Consent Form
- Parent/Guardian Personal Health Record Account Request Form
- Authorization for Release of Medical Information
- Ohio High School Athletic Association Pre-Participation Physical Exam
- ADHD Vanderbilt Parent Form
- ADHD Vanderbilt Teacher Assessment Form
- Manage Your Child's Health Record
As a parent or legal guardian, you can manage your child’s online health information. Visit the MyChart for MyFamily section of our FAQs to learn more.
- Telephone Advice
Our physicians and staff will attempt to give brief telephone advice whenever appropriate, however for most medically-related issues, we will recommend that you bring your child into the office to be seen by one of our medical providers.
- Online Advice
You can ask your provider questions via the MyChart app. Message responses may take up to two business days. If this is an emergency, please call 9-1-1.
Login or register for MyChart.
- After Hours/Emergency Calls
Our practice is on call 24 hours a day, seven days a week to handle serious or urgent illnesses after office hours. Calling either of our office numbers will connect you to a Registered Nurse at UH Rainbow Call Center, who will triage your call to the appropriate physician on call. Please save routine questions (mild illness, appointments, prescription refills) for the morning.
If an emergency should arise, please call 911. Emergencies are considered to be those conditions that are life-threatening: loss of consciousness, severe bleeding, seizure, etc. In the case of minor emergencies (lacerations, cuts, mild fractures, sprains), please call our office first for instructions.
- Pre-natal Visits/New Babies
We welcome pre-natal interviews for prospective patient families to meet our medical providers and staff and tour our office facilities. Please call to make an appointment.
- Sick Visits
We make every effort to schedule appointments for ill children on the day that you call us. Please call our office ahead of time so that we can minimize the time that you will spend waiting. If you have a medical emergency during office hours, we will do our best to see your child immediately or refer you to the appropriate facility.
- Well Child Visits/Sports Physical
To keep your children healthy, it is important to bring them in for regular checkups. Our practice follows the recommended Well Child Check-up Schedule of the American Academy of Pediatrics. We recommend that you call our office at least two weeks in advance so you may choose the date and time that best fits your needs.
- Do you have separate sick and well waiting rooms?
Our waiting rooms are partly separated into sick and well areas. We also schedule most well visits at a time of day separate from most sick visits to minimize exposure of well children to the sick ones.
UH MyChart allows us to e-prescribe any prescriptions at your appointment within seconds. This will allow us to keep better track of all medications you are currently or have been taking, even if prescribed by another office. For prescription refills please try to give as much advance notice as possible; feel free to leave a message for the nurse, we ask that for most refills your child's physical is up-to-date.
Medications that are more closely regulated by the FDA have different requirements for prescribers. We are required by law to see your child regularly to monitor medication use and usefulness.
- Accepted Forms of Payment
You will be able to pay by card (credit, debit, HSA, FSA, etc.) and by using Apple Pay or Google Pay. Our primary care offices will no longer accept cash or check as payment for services. Additionally, you can use UH MyChart to pay your bill online or before your appointment during eCheck-in.
- Pay Your Bill
You can now quickly and easily pay your provider bill online using our convenient online bill pay tool.
- Insurance Message
We accept most insurance carriers. Please have your card with you at the time of your visit. If we file your claim, you are responsible for only the co-pay at the time of visit. If we are not a provider for your insurance, if you are not insured or we do not file with your insurance company, you may be responsible for the entire charge at the time of service.