UH Virtual Services

University Hospitals is at the forefront of using virtual technology to improve access to and enhance the health care experience. Through a variety of virtual and digital services, such as online scheduling, virtual visits, remote health monitoring and much more, we offer patients convenient access, any time and any place, to the care they need.

For Patients


Stay connected with University Hospitals with the UH Now app. This interactive tool gives you immediate access to the health care information you need and allows you to explore health topics that are important to you and your family. With UH Now you can find a doctor, find a location, login to your UH Personal Health Record, schedule appointments and find your way around UH Cleveland Medical Center campus using Hospital Maps – a new feature that offers turn-by-turn walking directions to help guide you to your destination. Take charge of your health by downloading the UH Now app today, and get health information delivered right to your fingertips – where and when you need it.

Download on the App Store Get it on Google Play

UH Virtual Visit

UH Virtual Visit allows patients to have a virtual appointment 24 hours a day, seven days a week, over the phone or through video conferencing. Our doctors can diagnose, recommend treatment and prescribe medication for non-emergency medical issues, such as colds, rashes and sinus infections. All you need is a laptop, tablet or smart phone to access this safe and confidential service any time of day or night.

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MyUHCare and Personal Health Record

MyUHCare is a website that gives you 24-hour access to your University Hospitals Personal Health Record (PHR). Our online patient portal allows you to request appointments, communicate privately with your physician, view test results, pay bills, maintain your health information, and much more, all in a secure and safe setting.

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Rainbow Care Connection Nurse Triage

UH Rainbow Care Connection provides quick access to our highly qualified medical team – 24 hours a day, seven days a week. This triage service consists of a nurse-doctor team that delivers medical care via telephone for children and adolescents.

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Virtual Translation Services

University Hospitals offers 24-hour translator services for patients and families through a program called MARTTI (My Accessible Real-Time Trusted Interpreter). MARTTI allows patients and families to hear, see and talk to an interpreter live via a wireless computer while the interpreter translates conversations between patients and providers. The service is offered in more than 180 languages, including American Sign Language, and is available at UH hospital locations.

Learn More: Ask your doctor or nurse about interpretive services at UH.

UH Home Care – Remote Patient Monitoring

Through this physician-directed service, in-home nurses and therapists can electronically update your patient record with medical information so UH clinical staff members can monitor pertinent clinical information remotely and in real-time. Our home care team can also use telemonitoring equipment in your home to measure vital signs such as blood pressure, oxygen levels, blood glucose levels and weight and transmit the information to your UH care team.

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UH Avon Fitness & Spa

This app can provide you with the latest information on our fitness center and the services we offer. With this app, you can view and manage personal account information, including transactions and billing. Other features include access to class schedules, information about upcoming appointments, notification of special discounts, and event registration.

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For Providers

UH Provider

UH Provider is a directory app, created for physicians, which allows them to find providers accepting new patients, access quality scores and schedule referral appointments.

Download on the App Store Get it on Google Play