Virtual Services

University Hospitals is at the forefront of using virtual technology to improve access to and enhance the health care experience. Through a variety of virtual and digital services, such as online scheduling, virtual visits, remote health monitoring and much more, we offer patients convenient access, any time and any place, to the care they need.

For Patients

UHNow

Stay connected with University Hospitals with the UH Now app. This interactive tool gives you immediate access to the health care information you need. With UH Now, you can find a doctor, find a location, login to your UH Personal Health Record, and schedule appointments with UH specialists. UH Now also lets you explore health topics that are important to you and your family. Take charge of your health by downloading UH Now today, and get health information delivered right to your fingertips – at the time and place you need it.

 

UH Virtual Visit

UH Virtual Visit allows patients to have a virtual appointment 24 hours a day, seven days a week, over the phone or through video conferencing. Our doctors can diagnose, recommend treatment and prescribe medication for non-emergency medical issues, such as colds, rashes and sinus infections. All you need is a laptop, tablet or smart phone to access this safe and confidential service any time of day or night.

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Online Scheduling

University Hospitals offers patients the ability to book their own appointments online. Currently available for many UH providers, this service is available 24 hours a day and allows you to choose an appointment time that is convenient for you.

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Online Second Opinion

The UH Online Second Opinion Program offers patients direct access to some of the nation’s leading physicians without leaving the comfort and privacy of home. For patients who are faced with a new diagnosis or advanced treatment recommendation, consulting with our physicians may be the most important step they take to make the best health decision and get the medical care they need.

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MyUHCare and Personal Health Record

MyUHCare is a website that gives you 24-hour access to your University Hospitals Personal Health Record (PHR). Our online patient portal allows you to request appointments, communicate privately with your physician, view test results, pay bills, maintain your health information, and much more, all in a secure and safe setting.

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Rainbow Care Connection Nurse Triage

UH Rainbow Care Connection provides quick access to our highly qualified medical team – 24 hours a day, seven days a week. This triage service consists of a nurse-doctor team that delivers medical care via telephone for children and adolescents.

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Virtual Translation Services

University Hospitals offers 24-hour translator services for patients and families through a program called MARTTI (My Accessible Real-Time Trusted Interpreter). MARTTI allows patients and families to hear, see and talk to an interpreter live via a wireless computer while the interpreter translates conversations between patients and providers. The service is offered in more than 180 languages, including American Sign Language, and is available at UH hospital locations.

Learn More: Ask your doctor or nurse about interpretive services at UH.

UH Home Care – Remote Patient Monitoring

Through this physician-directed service, in-home nurses and therapists can electronically update your patient record with medical information so UH clinical staff members can monitor pertinent clinical information remotely and in real-time. Our home care team can also use telemonitoring equipment in your home to measure vital signs such as blood pressure, oxygen levels, blood glucose levels and weight and transmit the information to your UH care team.

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Cancer Clinical Trials

University Hospitals Seidman Cancer Center offers hundreds of clinical trials, giving patients access to some of the latest and most innovative treatment options. Use our clinical trials database to search for available clinical trials by cancer type, trial phase or age.

UH Avon Fitness & Spa

This app can provide you with the latest information on our fitness center and the services we offer. With this app, you can view and manage personal account information, including transactions and billing. Other features include access to class schedules, information about upcoming appointments, notification of special discounts, and event registration.

 

For Providers

UH Provider

UH Provider is a directory app, created for physicians, which allows them to find providers accepting new patients, access quality scores and schedule referral appointments.