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Pharmacy Services

Supporting Patients Who Take High-Cost and Complex Medications

University Hospitals Specialty Pharmacy supports patients who are taking specialty medications. Our highly trained staff work closely with you and your physician to ensure that you receive the medications prescribed to you and follow the guidelines for taking them.

Have questions or need prescription refills?

Call 216-765-2784 or 833-473-3455 or email UHPatientSpecialtyRx@UHhospitals.org

Refill prescriptions

Our goal is to remove any potential obstacles to your treatment.

Insurance Navigation

We will work with your insurance company to cover the cost of your medications. This is called “prior authorization,” “pre-approval” or “pre-certification.”

Financial Assistance

Even with insurance coverage, your out-of-pocket costs may be high, depending on your insurance plan. We work with manufacturers, advocacy programs and charities to see if you are eligible for any financial assistance.

Free Delivery

Our technicians handle the shipping and delivery details of your specialty medications and monthly refills. We can provide you with your medications when you visit your UH clinic or deliver them to your home free of charge.

Ongoing Support

Our program offers monthly refill reminders, ongoing clinical monitoring and 24/7 general pharmacy support to help you succeed with your medications.

Funding Assistance in 2021


to better support our patients

UH Specialty Pharmacy Makes It Possible

“These meds are also what keep me going and if not for the assistance of the UH Specialty Pharmacy, I would not be able to afford them. I would never have known about the financial assistance available. From day one, I decided that I wanted to make this journey with dignity and the oral chemo allows me to do that.” ~Pat D

UH Specialty Pharmacy Capabilities

Pharmacists in the University Hospitals Specialty Pharmacy work closely with patients and physicians to ensure patients receive the medications prescribed to them and follow the proper guidelines. Champ Burgess, PharmD, MBA, UH Chief Pharmacy Officer and others, explain.

Watch Now

Specialty Pharmacy Welcome Packet

Image of the Specialty Pharmacy Welcome Packet Folder

Download our Specialty Pharmacy Welcome Packet for an overview of our services, plus additional tools and resources.


UH Specialty Pharmacy
University Hospitals Home Care Building
4510 Richmond Road
Warrensville Heights, OH 44128
Get Directions

Call, Fax or Email

Phone: 216-765-2784
Fax: 216-201-7760
Email: UHPatientSpecialtyRx@UHhospitals.orgNote that this email is not secure and should not be used to send personal health information

Accreditation Info

ACHC and URAC accredited

Our Story

Created in 2019, UH Meds, LLC offers a range of pharmacy services designed to support a patient’s medication needs in the outpatient setting. These services include the management and delivery of retail medications; the supply of complex specialty medications through UH Meds Specialty Pharmacy; the administration of infusion medications at our state-of-the-art UH Meds Outpatient Specialty Care Infusion Center and University Hospitals Outpatient Specialty Clinic & Infusion Center; and the home delivery and management of infusion medications through UH Meds Home Care Pharmacy. By extending an array of pharmacy offerings out into the community, UH Meds helps our patients streamline all of their medical care as we carry out our mission of exceptional service, superior outcomes and highest values.