Patient Information
We see patients by appointment only. We offer families convenient ways to schedule an appointment for two main appointment types:
- “Well visits” are complete physical exams, such as sports physicals or annual wellness visits. These should be scheduled in advance.
- “Sick visits” are for acute sickness, injuries, and other urgent situations where a same-day appointment is needed. While we’ll do our best to schedule you with your usual provider, we may be seen by provider in our office depending on schedules.
You can call our office directly at 440-526-8222 to speak with a receptionist to arrange an appointment, or can visit our Meet the Team page to book a non-urgent appointment online, 24 hours a day.
Payment Policy
We accept most forms of insurance. Please bring your insurance card and driver’s license to each visit to ensure we have the correct information. All copayments are expected at the time of service. UH no longer accepts cash or check as in-person payment for services. You can pay by card (credit, debit, HSA, FSA, etc.), Apple Pay or Google Pay. You can also use UH MyChart to pay your bill online or before your appointment during eCheck-in. We accept checks for payment by mail.
About Rainbow Pediatrics
UH Rainbow Babies and Children’s Hospital has the largest pediatric primary care network in Northeast Ohio. Our board-certified pediatricians and family medicine doctors are committed to delivering timely, compassionate care to infants, children and teens. Services include routine wellness visits, diagnosis and treatment of common childhood illnesses and injuries, chronic disease management, preventative care, vaccinations and behavioral health.
Patient Resources
Explore classes, videos, and trusted info on wellness. These resources help you stay informed and take charge of your health and care.
Same-Day Sick Care
At University Hospitals, we believe good health starts with great primary care, and that should be your first choice for care. However, there are times when a virtual or urgent care visit may be the better option for same-day care for minor illnesses and injuries.
In the event of a life-threatening emergency, call 9-1-1 or visit the nearest emergency room.