Catalyzing Excellence in Healthcare Delivery Science
The Health Services Research Center at University Hospitals was established in January 2024 and specializes in healthcare delivery science, with research programs focusing on health disparities, health outcomes, health promotion and health technology. The vision of the Center is to catalyze excellence and national leadership in the development, evaluation and translation of evidence and policies to enhance the efficacy, efficiency and equity of healthcare delivery to improve health and well-being outcomes at the individual and population levels.
The Health Services Research Center is organized in pursuit of four primary objectives:
- Accelerate innovation in health services research by investing in state-of-the-art infrastructure and strategically prioritizing local, national and international partnerships.
- Build a cohort of outstanding extramural-funded faculty investigators specializing in health services research.
- Create a range of education, mentoring and continuing professional development opportunities for training the next generation of health services researchers and faculty career advancement.
- Develop a structure to maximize the population and community impact of health research.
What is Health Services Research?
Health services research examines both individual and population health through a multidisciplinary scientific lens to better understand the mechanisms and processes that optimize healthcare quality, safety and value. As a result, health services research must take into account determinants and outcomes from the perspectives of individuals, families, communities, organizations and the larger contexts of healthcare access and delivery. To put it simply, health services research investigates the access, delivery, financing and management of patient-centered, high-quality health care to improve health and well-being for all, using scientific methods from a variety of medical and non-medical fields.
Dedicated to Improving Healthcare
Meet the Health Services Research Center team and discover how their expertise supports impactful research across University Hospitals.
Director’s Message

Samudragupta Bora, PhD
I am honored to provide scientific, academic and administrative leadership for the bold and ambitious strategic vision of the recently established Health Services Research Center at University Hospitals. This is a health system-wide initiative that encompasses all clinical departments of University Hospitals. We strive to build a nationally and internationally recognized research center rooted in team science, with strong multidisciplinary partnerships that elevate health services research to the highest levels of excellence, distinguished by methodological rigor, innovation and out-of-the-box thinking. The Health Services Research Center endeavors to accelerate the translation of cutting-edge research into clinical practice in Northeast Ohio, the United States, and throughout the world, ensuring the delivery and accessibility of high-quality clinical care to the patients and communities it serves.
Founding Director, Health Services Research Center
University Hospitals Research & Education Institute
Associate Professor, Pediatrics
Case Western Reserve University School of Medicine