Center of Outpatient Education Pathway

Veterans Hospital lobby

Program Description

Thank you for your interest in the Center of Outpatient Education (COE) track. This program offers a robust clinical experience paired with unique training methods and a dedicated QI curriculum. Residents are paired in teams and together function as the primary care provider for a panel of patients at the Louis Stokes VA Medical Center. Residents work seamlessly with nurses, social workers, psychologists, and pharmacists to provide a patient-centered approach to care.

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Response to COVID-19

The Cleveland VA was able to quickly adapt to the pandemic and implemented virtual care options for patients, including video visits and telehealth appointments. Masks, sanitizers, and screening points are dispersed throughout the medical facility. The COE shifted over to virtual education for most of 2020 with new telehealth training incorporated into the curriculum.

As of late 2021 the medical center is offering patients a mix of either in-person or virtual appointments and residents get a lot of exposure to both options. When we have a large enough room available, we do in-person educational didactics, and the rest of the time we utilize virtual training with interactive sessions and engaging speakers to keep resident learning ongoing!

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Read about Leland's experience with this Pathway

Frequently Asked Questions

About The Louis Stokes Cleveland VA Medical Center

The Cleveland VA Medical center is one of the largest VA centers in the country! It is a tertiary care facility classified as a Clinical Referral Level 1a (most complex) Facility. It is a teaching hospital providing a full range of patient care services, with state-of-the art technology as well as medical education and research. The Wade Park Campus provides all inpatient general acute and tertiary care with 673 total beds.

The Wade Park Primary Care clinic cares for a large number of veterans in Northeast Ohio (an average of 600 visits per week in 2019), with an abundance of resources to care for some of the most underserved and medically complex patients in the region. Services available to our patients include on-site mental health providers for an immediate “warm hand-off” if needed, social worker and pharmacist appointments to assist with social and medical complexity, shared medical appointments for chronic conditions, homeless veteran aids, VARC for veterans struggling with substance abuse, and much more.