Visiting Us

Having to visit a hospital can be a stressful time. Knowing how to prepare in advance and having access to resources that provide guidance can help relieve some of that anxiety.

Learn more about the following topics:

• Locations and directions
• Parking
• Finding your way around
• Visiting hours
• Phone directory
• Pharmacy
• Nutrition Services & Café
• Concierge Services
• Center for International Relations

Free WiFi

UH Seidman Cancer Center is pleased to provide free wireless high-speed internet access for our patients and guests. To connect, please follow these steps:

1. Turn on your WiFi-enabled device: smartphone, tablet or laptop.
2. Connect to the wireless network UH_Guest.
3. Launch the web browser and go to the website www.UHhospitals.org.
4. Read the user agreement and click Accept.
5. If you do not see a UH welcome page, you may need to configure the SSID or network name to UH_Guest.

Nondenominational Chapel

A nondenominational chapel is located on the first floor of Lakeside and is open 24 hours, seven days a week, offering a quiet respite for patients and guests wishing to pray or meditate.

Smoking Policy

For the health and safety of our patients and staff, UH Seidman Cancer Center provides a smoke-free campus. Visitors, patients and staff are asked to refrain from smoking in any area of the hospital or hospital grounds. Open flames are not allowed in the hospital. No matches or candles, please.

UH Police

The Department of UH Police helps ensure a safe and secure environment for patients, visitors and employees. Our UH Police Officers patrol all University Hospitals Cleveland Medical Center buildings and grounds in vehicles or on foot, 24 hours a day, seven days a week. Emergency and nonemergency calls are answered 24/7. If you have a problem or safety concern, please do not hesitate to call UH Police at ext. 44357 (HELP) or 216-844-4357 from outside the hospital.

The Department of UH Police is located in the basement of Lakeside, Room B-117.