Visitor Services at UH Conneaut Medical Center

Having to visit a hospital can be confusing. Knowing how to prepare in advance and having access to resources that provide guidance can help relieve some of that anxiety. That’s why we provide some of the following pieces of information.

Phone Directory

Our phone directory has the direct phone numbers for various departments within UH Conneaut Medical Center. If you can’t find the number you are looking for, or if you are not sure which department to contact, call the main desk at 440-593-1131 and we will be happy to assist you.

Visiting Hours and Guidelines

University Hospitals Conneaut Medical Center encourages family members and friends of patients to visit frequently. While we have no formal visiting hours, and try to be as flexible as possible to meet you and your support persons’ needs, under certain circumstances it may be necessary to limit visitation. For instance, visitation may be restricted to abide by a patient’s preferences, to control the spread of infection, to heed a physician or nurse’s best clinical judgment or if visitation interferes with the care of the patient or other patients, to maintain privacy or to ensure a quiet, restful atmosphere for a patient or a patient’s roommate. You are entitled to an explanation whenever a restriction is placed on visitation.

UH Conneaut Visitation Guidelines

  • Please check with the nurse for any specific visitation guidelines for your nursing unit.
  • Our recommendation is to limit the number of support persons (visitors) at any one time. Our suggestion is two per patient.
  • Please check with nursing personnel before visiting with children and infants.
  • Please don’t visit if you are sick or might have a cold or other illness.
  • Ensure that children who visit are supervised by an adult other than the patient.
  • Keep voices low.
  • Please do not bring latex balloons to the hospital.

Medical Surgical Units

Open visitation is welcomed as patient condition and unit activity allows. It is preferred that visitors arrive between 10 a.m. - 8 p.m. All children must be accompanied and supervised by an adult family member or friend who is responsible for the children’s safety and must attend to the children at all times.

Intensive Care Unit (ICU)

The ICU is located on the third floor at UH Conneaut Medical Center. Two visitors at a time are welcomed as patient condition and unit activity allows. It is preferred that visitors arrive between noon - 8 p.m. All children under the age of 13 must be accompanied and supervised by an adult.

While we welcome our patient’s family and friends to visit at the bedside, staff may ask visitors to step out of the unit in the event of a bedside procedure or an emergency situation. For exceptional patient care, the ICU is now located on the third floor adjacent to the medical/surgical wing.

Patient Information

For information such as directions around the hospital, a telephone number to a patient’s room or help getting in touch with a nurse manager, please contact Patient information or stop by the information desk in the main lobby.

Patient Information: Dial 0, or 440-593-1131 from outside the hospital

Gift Shop and Other Amenities to Assist You During Your Visit

We strive to anticipate the needs of patients, families, guests and staff by providing a wide range of merchandise at University Hospitals Conneaut Medical Center gift shop. Our gift store is located just off the main lobby on the first floor and staffed by volunteers. The shop offers:

  • Cards
  • Balloons
  • Plush toys
  • Candy
  • Books
  • Magazines
  • Toiletries
  • Jewelry, crafts, collectibles
  • Stamps
  • and more.

Cash only, please.
Weekdays, 9 - 11 a.m. and 1 - 3 p.m.


Dining options at UH Conneaut Medical Center includes the café, with hot meal selection, grab-and-go items, snacks, coffee and more.

Lost and Found

If you find an item that doesn’t belong to you or you are missing an item that may have been left in the hospital, please visit the main lobby reception desk and ask the attendant to contact Protective Services for you.

Free Wi-Fi

UH Conneaut Medical Center is pleased to provide free Wireless High Speed Internet Access for our patients and guests. To connect, please follow these steps:

  1. Turn on your WiFi-enabled device: smartphone, tablet or laptop.
  2. Connect to the wireless network UH_Guest.
  3. Launch the web browser and go to the website
  4. Read the user agreement and click Accept.
  5. If you do not see a UH welcome page, you may need to configure the SSID or network name to UH_Guest.

Cell Phones

Cell phones may be used throughout the hospital. Please respect the privacy and dignity of others.

Smoking Policy

For the health and safety of our patients and staff, UH Conneaut Medical Center provides a smoke-free campus. Visitors, patients and staff are asked to refrain from smoking in any area of the hospital or hospital grounds, including inside vehicles on hospital property.

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