Epic Schedule

In order to update your locations and/or phone numbers, please follow these steps with your Administrator:

• To update a phone number, fax number or practice name: work with your Administrator to open a UH IT helpdesk ticket to the "Epic Ambulatory" assignment group or other appropriate application team with the correct information.
• To add, update or remove a location: work with your Administrator to complete a BRACE process request. Please submit your request as far in advance as possible.

Specialty administrators, department administrators and division directors have additional access to view and report errors from within the IT Command Center. Within each section of a provider record such as Locations, you'll find a reporting button that will guide you to appropriate ticket or form to request changes.