Community Benefit

University Hospitals demonstrates its commitment to the community by addressing our neighbors’ most pressing health care needs. Each year UH has experienced growth in providing community benefit – with investments and provisions in community health improvement, education and training, and research – and has acquired costs from Medicaid shortfall and charity care. In 2018, UH contributed $383 million net in community benefit – and $2.99 billion over the last decade.

The UH health system provides care to nearly 1.3 million patients from Ashtabula to Ashland to Amherst. UH offers the region’s largest network of primary care providers, 18 hospitals (including two rehabilitation hospitals and three joint ventures) and more than 50 community health centers.

Since our founding in 1866, University Hospitals has served an active and integral role in Northeast Ohio, providing comprehensive health care to our neighbors while creating programs aimed at overall community health improvement. UH’s vision statement, Advancing the Science of Health and the Art of Compassion, illustrates our commitment to pioneering research, elevating the standards of care and delivering the highest quality of care in the most compassionate way possible. UH has improved community health across the many regions we serve – from underserved communities in Greater Cleveland to rural areas. At UH, a continuum of care is provided to patients ranging in age from newborns through senior citizens, and these services are extended through UH community outreach.

In 2018, UH joined city and county health care partners to develop a first-of-its kind joint community health needs assessment (CHNA) in the region. Based on the identification of Cuyahoga County CHNA priorities, UH medical centers in Cuyahoga County addressed key priority areas, including infant and child health, behavioral health and substance use disorder, access, education and awareness, and food insecurity. In the 2018 UH Community Benefit Report, read how UH provides solutions to challenges in these areas, including behavioral health services to new mothers, a teen tobacco cessation program, health care access for the LGBTQ community, a health care educational experience for middle schoolers and healthy cooking classes for families who live in food deserts.

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