Viewing My Health Information FAQ
- What health information can I see in my UH Personal Health Record?
Your UH Personal Health Record (PHR) includes selected information from the UH medical record about hospital services (a hospital stay or emergency room visit and your related medical care) and physician office visits. The chart shown here explains the medical information that you will see in your PHR from information entered in the UH medical record.
Information From UH Physician Offices & Health Centers From UH Hospitals & Emergency Departments Office Visit Notes View office visit notes* signed by your provider on or after January 7, 2019.
Complete list of available notes
*Notes from pediatric specialties, oncology and behavioral health visits are not yet available.
Allergies, medications, immunizations, medical conditions, height, weight, and blood pressure Visible from Jan. 1, 2012 forward Visible from Jan. 1, 2010 forward Lab test and biopsy results, X-ray, MRI, CT and other imaging results
Visible from Oct. 16, 2013 forward
New results are available in the PHR after your physician verifies them.
Visible from the past three months prior to creating your PHR account, and on a going-forward basis Care Summaries Visible for medical visits that occur after creating your PHR account Visible for medical visits that occur after creating your PHR account
- Why do I see more than one Clinical Summary from my provider with the same date?
Sometimes providers make additions to the clinical record following the office visit (e.g., test results). In these instances, you will see these additions in the form of multiple Clinical Summaries from the same date appearing in your Personal Health Record.
- How do I see my lab test and X-ray, MRI, CT or other scan results?
Click on the My Health tab and click the Results tab to view your results.
- I am able to view some lab results but not all of them. Why?
Some lab tests are part of a group of tests called a panel. For test panels, some results may be available in your Personal Health Record before results of other tests in the panel.
Your UH PHR does not show sensitive test results. These include laboratory testing related to mental or behavioral health, substance abuse and HIV/AIDS.
If you have questions about missing lab results, contact your UH hospital or physician’s office.
- Why can’t I view X-ray, MRI, CT or other scans in my UH Personal Health Record? I can see only the written report in my account.
At this time, the UH Personal Health Record displays only the text report of your X-ray, MRI, CT or other scan and not the film or image.
- Why do I have two lists of medications in my UH Personal Health Record?
Your UH Personal Health Record (PHR) may contain medical information from UH hospitals and UH physician offices from services you received in the hospital or your provider’s office. If you were prescribed medications as part of these services, this information will be available in your PHR and will be displayed as “active.” Active means the medications were current or effective at the time of your hospital discharge or doctor’s office visit.
Please refer to the grid below regarding specific dates of service available in your PHR from UH physician offices, hospitals and emergency departments.
UH Personal Health Record
From UH Physician’s Offices and UH Health Centers From UH Hospital Stay or Emergency Department Visit Allergies, medical conditions, medications, immunizations, height, weight, blood pressure All information entered on Jan. 1, 2012 and forward All information collected on Jan. 1, 2010 and forward
- How do I get a printed copy of my complete UH medical record?
For hospital records, contact Medical Records or Health Information Services at the UH hospital where you were a patient. You can find the phone number, the form to download and complete contact information for each hospital online here.
- Can I access my medical information in a different application other than MyUHCare Personal Health Record (PHR)?
You can now use an application other than MyUHCare Personal Health Record (PHR) to access your University Hospitals personal health information. Applications such as, MyLinks can be accessed from your phone, tablet, or computer. Once your MyLinks account sign up is complete, you can connect to your University Hospitals personal health information using your MyUHCare PHR username and password on the MyLinks website. For the most complete data, MyUHCare PHR is still recommended.
- Can I Add Information To My UH Personal Health Record?
You decide what details will be seen in your UH Personal Health Record. Things in your record should help you and your health care team better handle your care. Below are some basic items you may choose to add to your personal health record.
- Your primary care doctor's name and phone number
- Allergies to medicine, food and other things
- A list of your medicines as well as how much you take, and how many times a day you take them
- On-going health problems, such as high blood pressure
- Major surgeries and respective dates
- Other information that can be helpful to have in your personal health record:
- Results of screening tests
- Cholesterol level and blood pressure
- Exercise and eating habits
- Health goals, such as stopping smoking or losing weight