MyUHCare: Personal Health Record

Connecting Other FollowMyHealth Accounts

What if I already have a FollowMyHealth account and want to add University Hospitals as a connection?

If you are trying to connect University Hospitals to my FollowMyHealth account without an invitation:

Log in to your FollowMyHealth Account.
- Website: Go to My Account > Connections
- Mobile App: From the Menu, access Healthcare Organizations
In the My Providers and Healthcare Organizations section, click “Add Organization”.
Click on any University Hospitals entry, then click “Connect”.
- TIP: If you are having trouble finding an entry for UH, use the zip code 44106 for your search
Accept the Request for Access.
Agree to Verify Your Identity.
- NOTE: Because protecting your health information is our highest priority, you will be asked to answer some verification questions, similar to online banking services or other types of accounts where sensitive information may be accessed. This information is used only to authenticate your identity and has no impact on your credit score. If you have a lock on your credit file, here are other ways to sign up.
Complete the Demographics information and click “OK”.
Answer the five identity verification questions, click “Next” after each question, and click “Finish” when all have been answered.
After finishing the questions, click “Continue” on the Your Request is Pending box.
Check your email for updates on your connection request. Please allow 72 hours to receive an update.

For assistance, please call FollowMyHealth Patient Services at 833-222-0035, Monday – Friday, 8 a.m. – 8 p.m. or email PatientSupport@FollowMyHealth.com.

I received an email invitation to connect with University Hospitals. How do I add it to my FollowMyHealth account that I already use?

Access your email account and find your email University Hospitals MyUHCare Personal Health Record Invitation
- NOTE: This email will be from noreply@FollowMyHealth.com
In the email message, find where it says “Click here to begin” to launch the FollowMyHealth website.
Choose the option to Sign In and Add This Connection.
Sign In to your FollowMyHealth account.
Accept your invitation on the Connect your Account screens:
- On the Welcome screen, click “Next”.
- When asked to Enter Invite Code, enter the code as outlined in the email invitation and then click “Next”.
- When the Request for Access screen appears, click “I Accept”.
- The Upload Health Data screen appears. After information appears, you will be logged in to your FollowMyHealth account.
  - NOTE: When you first connect your account, your information may take several minutes to appear. Please log out and check your account later if needed.

For assistance, please call FollowMyHealth Patient Services at 833-222-0035, Monday – Friday, 8 a.m. – 8 p.m. or email PatientSupport@FollowMyHealth.com.