Visitor Services

We believe in patient- and family-centered care and fully understand that patients benefit from family and friends visiting them in the hospital. Please review the system-wide policies before visiting any UH facility.

All UH medical centers are following the same visitor policies as outlined here.


Sam’s Café

Sam's Café, conveniently located right off of Samaritan Hospital's Main Lobby, entices visitors with an array of delicious options, from our inviting, hot entrees to our Chef Specials of the day. Menu selections are posted daily on our hotline, which is 419-289-0491, ext. 3417.

Vending machines

Vending machines are located in the Emergency Department, Birthing and Women’s Unit and Sam’s Café.

Gift Shop

Our boutique-like showroom features floral arrangements, live planters, new baby apparel and reading material. Unique specialty items such as the hypoallergenic Naked Bee lotions and Burt’s Bees also are available.

Proceeds from the Gift Shop are donated to the hospital for purchase of new equipment.

To place an order for flowers or gifts, please call 419-289-0491, ext. 3296. VISA, MasterCard and Discover are accepted.

Interested in volunteering in the Gift Shop? See our Volunteer Services page.


The chapel is on the second floor at UH Samaritan Medical Center and is open to visitors of all faiths. Chaplain services can also be accessed through a nurse.

Reading Materials

The Ashland Times-Gazette newspaper is available from vending machines near the Main Entrance. Books and magazines are available for purchase in the Gift Shop.

Phone Use/Laptops

Cellular phones are permitted throughout the facility, but please turn the ringer to the lowest setting.

Local calls may be made from the room at any time by dialing 9 and then the numbers.

Dial 0 for operator assistance in making a long-distance call.

Wireless internet access is available throughout the hospital.

Lost and Found

Items found at the hospital are kept in the Security Office, located in the Emergency Department lobby on the east side of the building. Security can be reached at 419-289-0491, ext. 2427.

Tobacco-Free Policy

Smoking and the use of tobacco products are prohibited at UH Samaritan Medical Center.