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For Employees

Epic Mobile Resources

Instructions to Set Up Epic Haiku or Epic Canto

Haiku is UH’s Epic mobile app for iPhone® and Android®. Canto is UH’s Epic mobile app for iPad®. These Epic mobile apps give UH caregivers secure and portable access to patient charts.

Note: Please follow the installation steps in this order while on the mobile device you will be using to access an Epic mobile app.

Important! For the best experience, ensure your mobile device is secured with either a facial scan (iOS only) or fingerprint (Android and iOS) before installing the appropriate UH Epic mobile app.

QR code: MyChart for UH Employees

Use this QR code to direct your mobile device back to this page for easy configuration.

Download Haiku (iPhone/Android) or Canto (iPad only)

Download the Epic mobile app of your choice by tapping the appropriate public app store link below:

Note: To avoid an issue with Epic mobile apps crashing, please keep your app updated to the latest version. Update Apple devices to iOS version 15.0 or later.

Configure Haiku or Canto

The configuration links below will only work after you have installed the corresponding app on your mobile device. Please make sure that the app has fully downloaded before tapping on the appropriate configuration link.

Configuration

Haiku (Apple iPhone)

Icon for Epic’s iOS Haiku app
  1. Click to configure.
  2. You will then be prompted “Do you want to open this with Haiku?” Tap “yes”.
  3. Set up is complete. You can now login to the Epic Haiku Mobile Application with your UH credentials.

Canto (Apple iPad)


  1. Click to configure.
  2. You will then be prompted “Do you want to open this with Canto?” Tap “yes”. 
  3. Set up is complete. You can now login to the Epic Canto Mobile Application with your UH credentials.

Haiku (Android)

Icon for Epic’s Android app
  1. Click to configure.
  2. You will then be prompted “Do you want to open this with Haiku?” Tap “yes”.
  3. Set up is complete. You can now login to the Epic Haiku Mobile Application with your UH credentials.

Sign in using your UH credentials

You can log in to Epic Haiku/Canto Mobile Application with your UH credentials.

Note: Two-Step Verification Required for Remote Access

If you are working remotely, you will need to complete a two-step verification process before signing in with your UH credentials. If you have not yet set up this verification process for remote work, start here to set up your mobile device for two-step verification.

Where can I get help?

If you’re unable to install the app using these instructions, contact the Service Desk at 216-844-3327.