Seidman Cancer Patients & Visitors

People with cancer or chronic health problems such as sickle cell disease often have weakened immune systems. Having a weak immune system makes it harder for the body to fight off infections. It is important for people with cancer, sickle cell disease and other chronic conditions and their family members to closely follow steps to protect themselves from infections.

Visitor Information

To protect patients, staff and the community, visitors are not allowed in any inpatient or outpatient facility.

Patient Information

  • If you have a scheduled appointment at UH Seidman Cancer Center and have cold or flu symptoms, like a fever, cough, congestion or runny nose, please call your doctor’s office before your appointment. Our staff can provide guidance about whether you should come to the clinic or wait until your symptoms are gone.
  • If you have active symptoms but don’t have a scheduled appointment with our UH Seidman team, please call your primary care doctor or our office to get guidance about what to do.
    • Get medical attention right away if you have any emergency warning signs. In adults, emergency warning signs may include:
      • Problems breathing or shortness of breath that is new or getting worse
      • Pain or pressure in the chest that persists
      • New confusion or not able to arouse
      • Bluish lips or face
      • Other severe or concerning symptoms
  • When you arrive, please report directly to your appointment check-in location. Please be prepared to answer some health screening questions from our staff.
  • To help lower the chances of spreading germs, visitors are not allowed to attend clinic visits, procedures or treatments. If needed, we can try to help you use your phone or tablet to talk with your family and health care team during your visit.
  • Individuals are being screened for symptoms of respiratory illness at the entrance to clinics, infusion centers and radiation oncology sites.
  • You should wear a mask if a member of your health care team tells you to. When you check in for your appointment, go straight to the proper check-in desk for screening. A member of our staff will ask you some health screening questions. If they find out you have symptoms of a respiratory illness or are at risk for the virus, they will give you a mask. Make sure the mask covers your nose and mouth. If worn correctly, masks can help decrease the spread of respiratory viruses and bacteria.
  • UH Seidman Cancer Center has extensive and thorough infection control procedures, and we do everything we can to ensure the health and safety of patients and staff.

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