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  • Gender: Female

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Board Certifications

American Osteopathic Board of Family Practice and Osteopathic Manipulative Treatment - Family Medicine

Education & Training


2004, Bowling Green State University

Medical / Professional School(s)

2009, Lake Erie College of Osteopathic Medicine


2012, Family Medicine - South Pointe Hospital


Family Medicine, Primary Care

Office Locations

UH Cleveland Heights Primary Care
5 Severance Cir
Ste 304
Cleveland Heights, OH 44118
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Patient Satisfaction Reviews

4.9 out of 5
48 Patient Satisfaction Ratings

About Our Survey

At University Hospitals, we believe in providing patients with all the information they need to make educated decisions about their health care and to choose the right doctor to meet their needs. That is why we partner with the independent patient satisfaction company Press Ganey to survey patients about their experiences at UH facilities and with UH physicians. We hold ourselves to the highest standards of care and are dedicated to creating a positive patient experience for every individual who sees a UH doctor.

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Patient Comments

Reviewed on 5/13/2018
Dr. Jones is the best doctor I've ever had and I will recommend her to my friends and family.

Reviewed on 10/24/2017
OMG!!! Where has Dr. Alicia jones been all my life!! She is definitely a shining star in your organization, and trust me when i say so, because she's about the 5th Primary Care Provider that I've been through in the past year!! And I'm staying with her!! She is smart! and most of all she listens!! And Cares!!! Dr. Alicia Jones is the provider I've been in search FOREVER!!! She ALWAYS follow up promptly to any and all concerns, questions, and needs, that I have addressed with her, so far; I trust her! she has earned my trust, and this is a great feat to perform with me!! I don't trust doctors on average...but I do trust Dr. Alicia Jones!!! She is truly the epitome of a good and caring doctor, who is up on her game!!! I told her I was sending all my family and friends to her!! Please keep her!c Give her what she needs to continue to care for my needs, and I will be a patient within your organization for life!! Thank you Dr. Alicia Jones

Industry Relationships

University Hospitals is committed to transparency in our interactions with industry partners, such as pharmaceutical, biotech, or medical device companies. At UH, we disclose practitioner and their family members’ ownership and intellectual property rights that are or in the process of being commercialized. In addition, we disclose payments to employed practitioners of $5,000 or more from companies with which the practitioners interact as part of their professional activities. These practitioner-industry relationships assist in developing new drugs, devices and therapies and in providing medical education aimed at improving quality of care and enhancing clinical outcomes. At the same time, UH understands that these relationships may create a conflict of interest. In providing this information, UH desires to assist patients in talking with their practitioners about industry relationships and how those relationships may impact their medical care.

UH practitioners seek advance approval for certain new industry relationships. In addition, practitioners report their industry relationships and activities, as well as those of their immediate family members, to the UH Office of Outside Interests annually. We review these reports and implement management plans, as appropriate, to address conflicts of interest that may arise in connection with medical research, clinical care and purchasing decisions.

View UH’s policy (PDF) on practitioner-industry relationships.

As of December 31, 2016, Alicia Jones, DO did not disclose any Outside Relationships with Industry.

There is no publicly available rating for this medical professional because he or she either does not see patients or has not yet received the minimum number of Patient Satisfaction Reviews. To be eligible for display, we require a minimum of 30 surveys. This ensures that the rating is statistically reliable and a true reflection of patient satisfaction.

UH Quality Care Network, is a collaboration among independent and UH employed providers. The focus is on improving the quality and efficiency of care, as well as reducing the cost of care.