Loading Results
We have updated our Online Services Terms of Use and Privacy Policy. See our Cookies Notice for information concerning our use of cookies and similar technologies. By using this website or clicking “I ACCEPT”, you consent to our Online Services Terms of Use.

Patient and Family Engagement

Patient and Family Engagement is defined as:

A set of behaviors by patients, family members and health professionals and a set of organizational policies and procedures that foster both the inclusion of patients and family members as active members of healthcare teams and collaborative partnerships with providers and provider organizations. The desired goals of patient and family engagement include improving the quality and safety of healthcare in hospital settings.

– (AHRQ, 2013)


UH’s Patient and Family Engagement Program’s mission is “To Educate. To Engage. To Empower” and its vision is:

To welcome, educate and engage patients and families to be involved in their care, to participate on Patient and Family Partnership Councils, Committees and Boards to positively affect operations to improve patient experience, quality and safety.

Learn More