University Hospitals is committed to protecting the privacy of visitors to our website. Information gathered on our website is used to monitor our effectiveness in providing relevant and credible health information, and in answering questions.
This site recognizes and collects, when possible, the domain name of a visitor's server (for example, uhhospitals.org or aol.com). We do not automatically collect the full e-mail address of visitors to our website. The only way we obtain your name or e-mail address is when you choose to provide that information to us. Please note that our forms are NOT encrypted unless otherwise noted. Therefore, people who are actively snooping on Internet traffic may read information you send us. But once the information is sent to our site, it is kept in secure databases where it is not available to users on the Internet. Examples of how you might provide us with information about you include:
We do not respond to any questions concerning specific medical conditions. If you transmit such information, while we will not intentionally release it or make it public, we cannot assure you that the information will be kept private. We urge you not to send such information by e-mail.
University Hospitals Health System does not sell, trade or rent personal information about its website visitors.
The information we collect about the domain name of the server from which you are visiting is aggregated and used solely to determine the number of visitors to our site each day, and sources of traffic.
E-mail addresses provided by visitors are used to respond to comments submitted through our feedback and surveys forms, when indicated. E-mail addresses provided when subscribing to e-mail bulletins are used to distribute the bulletins via e-mail to subscribers.
If a website visitor asks us to send material that cannot be transmitted electronically, we will need to know the visitor's name, e-mail address and mailing address. We will use that information only to fulfill the visitor's request.
Website visitors who complete a website survey and indicate a willingness to participate in future surveys are asked to provide their name, e-mail address and telephone number. That information may be shared with carefully screened market research firms with which we have a business relationship.
If you do not want to receive e-mail from University Hospitals, please let us know by sending an e-mail notification to Webeditor@uhhospitals.org. When you write, it is imperative that you provide the following information so that we can be sure to honor your request:
We will process your request as quickly as possible.
“Cookies” are small pieces of information that are stored by your web browser on your computer's hard drive. They permit University Hospitals to recognize you and your access privileges on this website, as well as to track site usage. You can usually change your browser setting to prevent acceptance of cookies. Check with your Internet Service Provider for assistance in changing this setting. However, if you wish to access areas that are personalized for your use, cookies will have to be active.
By using our website, you consent to the collection and use of the information discussed above by University Hospitals. Changes in this policy will be posted on this page so that you may always be aware of what information is being collected, how it is being used, and under what circumstances it is being disclosed.
University Hospitals welcomes your questions and comments about privacy. Please send your comments via e-mail to Webeditor@uhhospitals.org.
Schedule your appointment with a specialist at University Hospitals.
More Scheduling Options
Click here for Patient Referrals
Click here for directions
Join our patient feedback community.
For general information:
216-844-8447 or 888-844-8447
Contact Us Online