Visitor Services

Convenient Services for Guests at UH Richmond Medical Center, a campus of UH Regional Hospitals

Having to visit a hospital can be a stressful time. Knowing how to prepare in advance and having access to resources that provide guidance can help relieve some of that anxiety.

Free WiFi

UH Richmond Medical Center is pleased to provide free Wireless High Speed Internet Access for our patients and guests. To connect, please follow these steps:

  1. Turn on the laptop or other WiFi device with wireless enabled
  2. Connect to the wireless network “UH_Guest”
  3. Launch the Web browser and go to the website www.UHhospitals.org
  4. If you do not see the UH welcome page, you may need to configure the SSID or network name to “UH_Guest”

For technical support, please call 1-888-304-9131. (Dial 0 and the operator will assist you with this call.)

Quiet Room

A nondenominational quiet room is located on the first floor adjacent to Patient Registration and open 24 hours, seven days a week, offering a quiet respite for patients and guests wishing to pray or meditate.

Lost and Found

If you find an item that doesn’t belong to you or you are missing an item that may have been left in the hospital, please visit the main lobby reception desk and ask the attendant to contact Protective Services for you.

Cell Phones

Cell phones may be used throughout the hospital. Please respect the privacy and dignity of others.

Smoking Policy

For the health and safety of our patients and staff, UH Richmond Medical Center provides a smoke-free campus. Visitors, patients and staff are asked to refrain from smoking in any area of the hospital or hospital grounds.

Request an Appointment

Request an appointment with a specialist at University Hospitals.
440-585-7323 or use our Online Request Form

Access Your Health Records and More with MyUHCare

MyUHCare is our new patient website that provides the resources you need to take an active role in your health care. With MyUHCare, you can view your health records, pay your bill, browse health articles and more!

Learn more at MyUHCare.

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