Quality Patient Experience at University Hospitals Rainbow Babies & Children’s Hospital

The goal of University Hospitals Rainbow Babies & Children's Hospital in Cleveland, Ohio, is to make a patient’s stay as comfortable and convenient as possible. From the time a patient is admitted until he or she is discharged, the daily routine varies depending on what brings him or her to UH Rainbow Babies & Children’s Hospital. General resources that will help patients and families during their stay include information on:

• Room amenities
• Patient meals
• Your care team
• Patient care advocacy
• Patient safety and security
• Patient rights
• Patient care team including environmental services and spiritual support
• Guide to Surgery
• Emmi® Programs
• Going home