Patients & Visitors

Resources to Help Patients and Visitors at University Hospitals Geauga Medical Center

At University Hospitals Geauga Medical Center, we know that a visit to the hospital can be challenging if you aren't familiar with the facility and all of its amenities.

In order to get both patients and visitors more acquainted with UH Geauga Medical Center prior to a visit, we have the following tools available for you:

Relationship-Based Care

Patients and families are at the center of the healing environments at UH Geauga Medical Center. Multidisciplinary, “relationship-based” care is a culture of excellence that provides patients with an exceptionally positive experience. Patients will experience our team’s commitment to connect with our patients and their families in ways that enhance their comfort, confidence and healing. Patients will be a part of a unique personal bond in which our people focus on their unique circumstances and support them with dignity and respect.

Foreign Language Interpretive Services

University Hospitals offers interpretive services for American Sign Language and those with limited English proficiency. These services are offered 24 hours a day, seven days a week through the program MARTTI (My Accessible Real-Time Trusted Interpreter). MARTTI allows patients and families to hear, see and talk to an interpreter live via a wireless computer while the interpreter translates conversations between patients and providers. The service is offered in more than 180 languages, including sign language.

Sign language services for hearing-impaired patients also are available through the Cleveland Hearing and Speech Center and Deaf Services of Cleveland. Your nurse can assist you in contacting the agencies.

If you need to access our interpretive services, please ask your nurse for information or call 1-844-643-4233 or 216-844-1000.

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440-285-3035

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