Pet Pals


Become a Pet Pal Volunteer at University Hospitals

The Pet Pals program at University Hospitals uses trained volunteers and their adult certified therapy dogs to make short, in-room visits to consenting patients. Some dogs entertain the patients with tricks, whereas other dogs serve more as “teddy bears”. Many sizes and breeds of dogs are considered for the program.

There are two Pet Pals programs at University Hospitals Cleveland Medical Center. One program is based in the hospitals treating adults (Lerner Tower, Hanna House Skilled Nursing Facility, Hanna Pavilion, University Hospitals MacDonald Women's Hospital, Lakeside Hospital and University Hospitals Seidman Cancer Center). The other program is in the children's hospital and areas of UH Cleveland Medical Center treating children (University Hospitals Rainbow Babies & Children’s Hospital and the UH Seidman Cancer Center.

Becoming a Pet Pal

If you are interested in being considered for the Pet Pals Program, please review the information regarding the program and our screening requirements. Behavior screening sessions are generally scheduled on a semi-annual basis.

If you wish to be considered for the next testing session, please call the Volunteer Service Department at 216-844-1504. You will be notified by telephone and will be sent a written confirmation as to the time and place for the behavior testing of your dog.

You will need to bring your dog’s vaccination record, a copy of your therapy dog certification, and a note from your veterinarian attesting to your dog’s suitability for therapy work. At the conclusion of the testing we will meet with you to provide you with the results of the screening.

Pet Pals is supported by the Auxiliary of University Hospitals, the Billie Howland Steffee Family Fund, the Higley Fund & generous donations from the community.

Helpful Links

* Compliance training site
* Observation Application
* Watch OR Video
* Download OR Quiz

All observers are required to complete compliance training. Turn in confirmation page with completed observation application to the Observation Coordinator. For questions, call 216-844-1504.

CEM Training
CPI Training
ED Training
Vocera Training

Please note the Compliance Training Site link can only be viewed using an Internet Explorer browser.

Patient and Family Partnership Councils

Join a Patient and Family Partnership Council

Learn More

Maps and Directions

Click here for directions