Patient Pricing and Hospital Charges for UH St. John Medical Center
In compliance with state law, University Hospitals St. John Medical Center is providing this list, which reflects selected charges for room and board, the emergency department, the operating and recovery room, labor and delivery, physical, occupational and respiratory therapy, lab and radiology services. The hospital’s charges are the same for all patients, however the patient’s financial responsibility will vary depending on the payment plans negotiated with individual health insurers. Uninsured or underinsured patients should consult with our financial counselors or billing staff to determine whether they qualify for a discount under the Financial Assistance Policy. The prices below are correct as of January 1, 2019.
It’s important to know that the pricing information we provide on our website is a starting point for understanding the costs for your health care. The best method to accurately estimate your financial responsibility for healthcare services is through our Financial Counseling Services. UH St. John Medical Center offers service and support through our financial counselors, who can provide a more accurate estimate that will consider your individual care and coverage. They can be reached at 440-827-5292 or 440-827-5081 .
Many factors can affect your final out-of-pocket cost. These include your health insurance coverage and benefit plan specifics, as well as individual aspects of your medical treatment, such as the length of time in surgery or recovery, supplies and medicines, tests, or any unusual special care or unexpected conditions or complications.
For out-of-network care that requires waivers or other insurance inquiries, please call Financial Counseling Services at our Customer Service Center at 216-358-1037, Mondays – Fridays: 7 a.m. – 3:30 p.m.
Hospital Billing Policies
If you received services at UH St. John Medical Center, your hospital charges are managed through the Revenue Cycle Management Department of University Hospitals.
Shortly after receiving services, you will receive your Personal Account Statement. The statement is generated and mailed to you at the same time your charges are submitted to your insurance carrier. You are ultimately responsible for your account balance; therefore it is important that you carefully review your Personal Account Statement. The Hospital does not charge interest on balances due from you.
In addition to your hospital bill, you may receive separate bills from your physician or other professional service providers involved in your hospital care. If you have a question regarding your Hospital Based Physician Bill or would like to make payment, we ask that you contact them directly. Please refer to the Hospital Based Physician Information on this web site.
Centers for Medicare & Medicaid Services Price Transparency Initiative
View our published schedule of charges by hospitals in our health system.