UH Richmond Medical Center Visitor Services

Having to visit a hospital can be a stressful time. Knowing how to prepare in advance and having access to resources that provide guidance can help relieve some of that anxiety.

Free WiFi

UH Richmond Medical Center is pleased to provide free Wireless High Speed Internet Access for our patients and guests. To connect, please follow these steps:

  1. Turn on the laptop or other WiFi device with wireless enabled
  2. Connect to the wireless network “UH_Guest”
  3. Launch the Web browser and go to the website www.UHhospitals.org
  4. If you do not see the UH welcome page, you may need to configure the SSID or network name to “UH_Guest”

For technical support, please call 1-888-304-9131. (Dial 0 and the operator will assist you with this call.)

Lost and Found

If you find an item that doesn’t belong to you or you are missing an item that may have been left in the hospital, please visit the main lobby reception desk and ask the attendant to contact Protective Services for you.

Cell Phones

Cell phones may be used throughout the hospital. Please respect the privacy and dignity of others.

Smoking Policy

For the health and safety of our patients and staff, UH Richmond Medical Center provides a smoke-free campus. Visitors, patients and staff are asked to refrain from smoking in any area of the hospital or hospital grounds.

Transporters: Ready to Help Patients Get Around

Transporters help patients and visitors navigate around UH Richmond Medical Center. They can arrange for wheelchairs and walk with patients as they make their way to appointments and other areas of the hospital.