Visitor Resources and Services at University Hospitals Elyria Medical Center

We believe in patient- and family-centered care and fully understand that patients benefit from family and friends visiting them in the hospital. Please review the system-wide policies before visiting any UH facility.

All UH medical centers are following the same visitor policies as outlined here.

Phone Directory

To contact departments within UH Elyria Medical Center, please refer to our phone directory.


Gates Pharmacy is located in the Gates Medical Building on UH Elyria Medical Center’s campus. Gates Pharmacy also provides online services, including:

  • Prescription refills
  • Real-time reviews of medication profiles

Pharmacy Hours

For easy refill convenience, please access the Gates Pharmacy online to order your refills.

Access Free Wi-Fi

UH Elyria Medical Center offers free wireless high-speed internet for patients and visitors. To connect, please follow these steps:

  1. Turn on your WiFi-enabled device: smartphone, tablet or laptop.
  2. Connect to the wireless network UH_Guest.
  3. Launch the web browser and go to the website
  4. Read the user agreement and click Accept.
  5. If you do not see a UH welcome page, you may need to configure the SSID or network name to UH_Guest.

Gift Shop

UH Elyria Medical Center’s Gift Shop offers a unique collection of gifts, flower arrangements and cards, magazines, books and sundries. The shop is run by UH Elyria Medical Center Auxiliary and all proceeds are invested in patient care services.

The Gift Shop is conveniently located on the first floor off of the main lobby.

For questions about the UH Elyria Medical Center Gift Shop or to place an order, please call 440-326-4610.

The Chapel

The Chapel at UH Elyria Medical Center is located on the first floor across from Cascade Perk, the hospital's coffee shop.

Smoking Policy

For the health and safety of our patients and staff, UH Elyria Medical Center is proud to be a smoke-free campus. Visitors, patients and team members are asked to refrain from smoking while inside the hospital or at any time while on UH Elyria Medical Center’s campus.