UH Rainbow Heights Pediatrics Services
As part of University Hospitals Rainbow Babies & Children’s Hospital – consistently ranked as one of America’s Best Children’s Hospital by U.S. News & World Report – our providers work closely with the finest pediatric specialists and surgeons in the region and the nation. As part of University Hospitals we have access to the most current diagnostic and treatment modalities, advanced technology and evidence-based care.
- Scheduling Appointments
To help provide timely service to our patients, we prefer to schedule all visits. If you are later than 15 to 20 minutes for your appointment we will try to work you back into the schedule, or perhaps offer an appointment to you with another provider. Out of courtesy to our other patients, we may be forced to ask you to reschedule your appointment.
Patients who walk in with a non-emergency condition will be fit into the existing schedule as best as possible, or they will be asked to return later in the day when the schedule allows
- Forms & Policies
Please allow 3-5 business days for medical forms (for school, sports or camp) to be completed. Forms must be dropped off at the front desk during normal business hours or faxed anytime. Your portion of the form should be filled out completely, including your child’s name and date of birth. If the form requires a doctor’s signature, the child must have had a physical within the last year or it cannot be signed. Please remember to schedule your child’s physical yearly.
Forms for School, Sports or Camp
- Forms must be completely filled in by the parent, including exact name of medications on the bottle and form, ie: pill, liquid, and dosage.
- If your child is seen by a specialist, please have the specialist sign the forms.
- Patient Registration Form
- Pediatric Health History
- Parent/Guardian Consent to Treat Minors
- UH General Consent Form
- Parent/Guardian Personal Health Record Account Request Form
- Authorization for Release of Medical Information
- Ohio High School Athletic Association
- ADHD Vanderbilt Parent Form
- ADHD Vanderbilt Teacher Assessment Form
- Manage Your Child's Health Record
As a parent or legal guardian you have the ability to access your child's online health information. Visit the Parent/Guardian Access section under MyUHCare to learn more.
- Telephone Advice
Telephone advice is provided at the providers discretion. An appointment may be needed to fully assess your questions and concerns.
- Online Advice
You could ask your provider questions via the MyUHCare Personal Health Record tool. Message responses may take up to two business days. If this question is an emergency, please call 9-1-1.
If you already have a MyUHCare PHR account, Login now.
If you need to signup for a MyUHCare PHR account, Signup now.
- After Hours/Emergency Calls
The doctors take emergency calls from their homes after hours. Call the main office number, and our answering service will page a doctor to call you back. Please save routine questions (mild illness, appointments, prescription refills) for the morning.
If an emergency should arise, please call 911. Emergencies are considered to be those conditions that are life-threatening: loss of consciousness, severe bleeding, seizure, etc. In the case of minor emergencies (lacerations, cuts, mild fractures, sprains), please call our office first for instructions.
- Pre-natal Visits/New Babies
We welcome expectant parents and new infants. Call our office to schedule an appointment to meet the doctor before your little one arrives!
- Sick Visits
We make every effort to schedule appointments for ill children on the day that you call us. Please call our office ahead of time so that we can minimize the time that you will spend waiting. If you have a medical emergency during office hours, we will do our best to see your child immediately or refer you to the appropriate facility.
If you would like us to see more than one child, please schedule both of them when you make your appointment. Without an appointment, we may not be able to see a sick sibling right away, and you may be asked to wait while the provider sees a scheduled patient who may be waiting.
- Well Child Visits/Sports Physical
To keep your children healthy, it is important to bring them in for regular checkups. We recommend that you call our office 2 weeks in advance so you may choose the date that best fits your needs. The list below is our recommended schedule for Well Child Visits. If you are new to our practice we ask that you bring your immunization records. The list below is our recommended schedule for Well Child Visits.
- 3 to 5 days after birth
- 2 to 4 weeks after birth
- 2 months
- 4 months
- 6 months
- 9 months
- 12 months
- 15 months
- 18 months
- 2 years
- physicals every year starting at 3 years
Call during office hours for prescription refill requests. You may be asked to schedule an appointment before prescriptions can be refilled.
Our electronic medical record allows us to e-prescribe any prescriptions at your appointment within seconds. This will allow us to keep better track of all medications you are currently or have been taking, even if prescribed by another office. For prescription refills please try to give as much advance notice as possible; feel free to leave a message for the nurse, we ask that for most refills your child's physical is up-to-date.
Medications that are more closely regulated by the FDA have different requirements for prescribers. We are required by law to see your child regularly to monitor medication use and usefulness.
- Pay Your Bill
You can now quickly and easily pay your provider bill online using our convenient online bill pay tool.
- Insurance Message
We accept most insurance carriers. Please have your card with you at the time of your visit. If we file your claim, you are responsible for only the co-pay at the time of visit. If we are not a provider for your insurance, if you are not insured or we do not file with your insurance company, you may be responsible for the entire charge at the time of service.