Ensuring a Premier Patient Experience through Nursing Excellence
At University Hospitals, nurses have always been our front-line caregivers. Every day, they care for patients of all ages – from newborns to seniors – expertly blending compassion with advanced knowledge, technical skills and professional integrity.
As health care systems have evolved, so has the role of the nurse. Today’s nurses are essential partners on interdisciplinary teams, not just providing care at the bedside but participating in the development and implementation of complex care plans for their patients across multiple caseloads. Their knowledge and experience is essential as hospitals seek to improve processes and enhance patient care.
At UH, our nurses uphold a strong culture of patient-centered care, which extends across every discipline and takes into consideration each patient’s unique circumstances, including:
- Family situation
- Cultural traditions
- Religious beliefs
Taking all of these factors, and more, into consideration, UH nurses provide patients with personalized care beyond the bedside, including:
- Helping them transition from hospital to home or other health care setting
- Arming them with the education they need to continue their recovery after discharge
- Counseling them in preventive health and wellness education
- Providing resources to those with chronic conditions, such as diabetes and heart disease
We recognize the invaluable role played by our nurses and strive to develop and expand the role they play as part of the health care team, and to provide them with opportunities to grow their careers through continuing professional development opportunities (CNE). And, we also support and nurture the next generation of nurses through our collaborations with local nursing schools.
University Hospitals’ commitment to nursing excellence is ongoing. Two of our larger hospitals – UH Cleveland Medical Center and UH Portage Medical Center – hold Magnet designations from the American Nursing Credentialing Center – the highest distinction a health care organization can receive for nursing excellence and high-quality patient care. For our nurses, this recognition means education and development through every stage of their career, leading to greater autonomy at the bedside.
In addition, all UH hospitals, except one, hold NICHE (Nurses Improving Care for Healthsystem Elders) designations – a nursing education program designed to improve geriatric care.
At UH, nursing is not just a job – it is a lifestyle and a passion for those who choose to pursue it as a career.