Private Insurance Issues
Case Manager
– if your child has complex health care needs, sees multiple physicians, or needs care that often requires pre-approval from your insurance company, you can ask your insurance company to assign your child an individual case manager. Your case manager is trained in complex healthcare management, and can help streamline the approval process for your child’s medical care. This will decrease the amount of time you spend calling the company’s 1-800 number and explaining your case all over again to different customer service representatives. Call your insurance company for details.
Ohio Department of Insurance
If your family is having trouble obtaining private health insurance, the Ohio Department of Insurance can help. Every insurance provider is required to have an open enrollment period each year when families can obtain coverage even for pre-existing conditions. Go to Ohio Insurance for more information (scroll down and look under “Consumer Services” for HMO open enrollment information) or call 1-800-686-1526.
MedBill Advantage
MedBill Advantage provides and communicates quality management and review of medical, vision, and dental bills, and associated insurance processing. Organizing this various “paperwork”, and reviewing for potential errors, allows customers to save both time and money. After enrolling in the service, customers receive a customized statement that includes all your bills and highlights potential billing errors. MedBill can also help you fight billing errors and explain complicated charges. The service costs between $16 and $20 a month.
Contact 866-504-0100
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