Mission & Vision

UH Contact Information

General Phone Number

(888) 844-8447
(216) 844-8447

Mailing Address

11100 Euclid Avenue
Cleveland, OH 44106

Helpful Links

UH Awards & Recognition

January 2008 - The Department of Ophthalmology and Visual Sciences at University Hospitals Case Medical Center (UHCMC) was awarded $110,000 in unrestricted funds by Research to Prevent Blindness, the world’s leading voluntary organization supporting eye research. The funds will allow the department to continue to identify the causes, treatment and prevention of blinding diseases.

January 2008 - UH Home Care Services Earns HomeCare Elite™ Designation

University Hospitals (UH) Home Care Services was recently designated a 2007 HomeCare Elite™ provider by OCS, a leading post-acute healthcare information company, and Decision Health™, a leading provider of consulting and information services for health care providers nationwide.

HomeCare Elite is a compilation of the most successful Medicare-certified home care providers in the United States. The annual review lists the top 25 percent of home care agencies nationally based on publicly available performance measures in quality of care, performance improvement and financial performance. The categories are weighted, and quality of care comprises the bulk of the scoring.

The award comes on the heels of UH Home Care Services’ recommendation-free Medicare survey and scoring 100 percent on publicly reported quality measures that are at or above the state of Ohio benchmarks in all quality categories.

UH Home Care Services is one of the largest home care agencies in Ohio serving more than 15,000 patients annually. UH Home Care’s wide range of services includes home intravenous medication therapies; skilled nursing; physical, occupational and speech therapy; social services; and home health aide services. Integrating these services with hospital, outpatient and physician services produces superior clinical outcomes and customer satisfaction, and significantly reduces the risks associated with fragmented care delivery.


Beacon  Award for Critical Care Excellence November 2007 - UH Case Medical Center’s Medical Intensive Care Unit (MICU) was awarded the Beacon Award for Critical Care Excellence. The Beacon Award, awarded by the American Association of Critical Care Nurses two times each year, recognizes the nation’s top critical care units. UHCMC’s MICU is the only one in the nation to receive this distinction over three consecutive years. UHCMC’s Surgical Intensive Care Unit (SICU) was also a Beacon Award recipient. UHCMC’s SICU was one of only 21 units nationwide to receive the award.

October 2007 - The U.S. Department of Health and Human Services presented awards to seven Northeast Ohio hospitals, including University Hospitals and Rainbow Babies & Children’s Hospital, for their success in increasing organ donation rates at their facilities. Hospital executives and LifeBanc, the organ procurement organization in Northeast Ohio, received the Department's Medal of Honor for Organ Donation for achieving and sustaining a donation rate of 75 percent or more of eligible donors.

Committed to a higher standard of cardiac care October 2007 - University Hospitals recently received three of the American Heart Association and the American Stroke Association’s Get With The Guidelines (GWTG ) Performance Achievement Awards - Gold, Silver and Bronze. The GWTG program is being implemented in hospitals around the country. The Coronary Artery Disease Gold Performance Achievement Award recognizes UH’s commitment and success in implementing a higher standard of cardiac care. The Heart Failure Silver Performance Achievement Award signifies that UH has reached an aggressive goal of treating heart failure patients with 85 percent compliance for one year. The American Stroke Association’s Stroke Bronze Performance Achievement Award recognizes UH’s commitment and success in implementing a higher standard of stroke care.

October 2007 - University Hospitals Case Medical Center and the associated provider-based ambulatory sites were awarded accreditation from Joint Commission. This accreditation is a nationally recognized seal of approval which indicates that Case Medical Center meets high performance standards and works toward National Patient Safety Goals, set by Joint Commission. The accreditation will be valid for three years.

October 2007 – University Hospitals Case Medical Center ranked 12 th out of 83 academic medical centers in the University Health System Consortium’s annual Quality and Accountability Rankings. The quality and accountability ranking assesses organizational performance across a range of important aspects of patient care including mortality, care effectiveness, safety, patient-centeredness and equity using measures developed by The Joint Commission, the Centers for Medicare and Medicaid Services, and the Agency for Healthcare Research and Quality.

National Institutes of Health September 2007 - National Institutes of Health (NIH) awarded $64 million to Case Western Reserve University, in partnership with University Hospitals Case Medical Center, MetroHealth Medical Center and The Cleveland Clinic, to become part of a national consortium funded through NIH’s Clinical and Translational Science Awards. The award is the largest award ever granted by the NIH in the region. UH and their partners will use the award to transform how clinical and translational research is conducted and provide patients with leading-edge therapies for a quicker recovery.

September 2007 - University Hospitals Case Medical Center is one of only four Ohio hospitals to have received the American Heart Association’s and the American Stroke Association’s Stroke Performance Achievement Award and Heart Failure Performance Achievement Award. These awards recognize CMC’s success in implementing the association’s quality improvement program, Get With The Guidelines.  

August 2007 - University Hospitals Case Medical Center received the Surgical Care Improvement Project Commitment to Quality Award. UHCMC was one of 10 hospitals in the state to be honored with the award.

Best Hospitals August 2007 - University Hospitals Rainbow Babies & Children’s Hospitals ranked #5 in U.S. News & World Report’s first stand-alone “ America’s Best Children’s Hospitals” issue, which features a detailed ranking of the finest pediatric facilities in the United States. To be eligible for this year’s rankings, a medical facility had to be classified by the National Association of Children’s Hospitals and Related Institutions as a freestanding children’s hospital or as a children’s “hospital within a hospital” – a large, multidisciplinary pediatric service within a medical center.

July 2007 - The Association for the Accreditation of Human Research Protection Programs, Inc. (AAHRPP), has given full accreditation to University Hospitals Case Medical Center. AAHRPP is a national non-profit association working to raise the standards of protection for medical research participants. UHCMC is one of only 66 organizations nationally to receive full AAHRPP accreditation.

July 2007 - University Hospitals received high marks in the 2007 U.S. News & World Report’s rankings of America’s Best Hospitals’ clinical programs. University Hospitals Case Medical Center was recognized among the top hospitals in America in six specialties: cancer, endocrinology, geriatrics, neurology and neurosurgery (including stroke and seizure disorders), orthopedics and urology. Out of 5,462 hospitals evaluated, only 173 met the rankings’ standards in one or more specialties.

National Cancer Institute July 2007 - The Case Comprehensive Cancer Center was awarded $25.5 million by the National Cancer Institute (NCI) for continued cancer research and expanded clinical trials. The funding represents a 10 percent increase in NCI funding to the center, the only one of 40 designated Comprehensive Cancer Centers in the nation to receive an increase when many National Institutes of Health-related appropriations have been flat or declining. The $25.5 million accompanies the center’s NCI redesignation as a Comprehensive Cancer Center and an outstanding rating, and will be allocated in the amount of $5.1 million each year for the next five years.

June 2007 - University Hospitals Case Medical Center has received the Sustained Performance Achievement Award for implementing the American Heart Association’s Get With the Guidelines – Coronary Artery Disease (GWTG-CAD) Program. The award was bestowed in recognition of UHCMC’s commitment to providing the highest quality cardiovascular and stroke care to our patients. In order to achieve this recognition, UHCMC was required to demonstrate 85 percent adherence to the GWTG-CAD performance measures for 90 consecutive days.

May 2007 - The Cuyahoga County Board of MR/DD (Mental Retardation/Developmental Disability) recently named University Hospitals an Inclusion Award Winner at their Annual Board Recognition. The Inclusion Awards honor organizations or individuals in the community that have done an outstanding job of recognizing, supporting and integrating individuals with mental retardation and developmental disabilities into their organization and/or the local community.

April 2007 - University Hospitals Case Medical Center was one of 10 Ohio hospitals to receive the SCIP 6 Commitment to Quality Award for successful efforts in a six-state collaborative to improve surgical processes of care. SCIP6, a regional subset of the national SCIP quality partnership, focuses on peer-to-peer sharing of resources, best practices and lessons learned to improve processes of surgical care and reduce surgical failure rate.

National Cancer Institute March 2007 – University Hospitals Case Medical Center was identified as a winner in Solucient’s 100 Top Hospitals and was - for the second year in a row - the only recognized “major teaching hospital” in Ohio. The annual award is given to the highest performing hospitals in the nation and is based on five critical areas: clinical outcomes, patient safety, operational efficiency, financial stability and growth in patient volume.

March 2007Cleveland Magazine named 138 UH doctors “Top Docs.” The magazine also ran special features on the following UH doctors: Matthew Kraay, Michele Walsh, Robert Maciunas, Marjorie Greenfield, Bahman Guyuron, Paula Silverman, Joseph Calabrese, Richard Martin, Bashar Katirji and Alan Cohen.

January 2007Child magazine editors and a Medical Advisory Board of leading pediatric experts ranked Rainbow Babies & Children’s (RB&C) Hospital among the top ten children’s hospitals in the country. Child conducted a survey examining vital medical information including survival rates, the number of complex procedures and intricate surgeries performed, volume of research studies, efforts to reduce medical errors and the quality and training of the doctors and nurses – as well as child-friendliness, support for families and community involvement. Out of 76 hospitals, Rainbow ranked eighth in the overall survey results and third in neonatal care.  


November 2006 – The United States Department of Health and Human Services recognized UHCMC with the Medal of Honor. Case Medical Center was one of 300 hospitals nationwide to receive this award for increasing organ donation. Case Medical Center was recognized for achieving a life-saving organ donation rate of 75 percent of eligible donors since January 2005 versus the 55 percent average for all hospitals.

October 2006 - The Leapfrog Group, a national coalition of employers and healthcare purchasing organizations, recently named University Hospitals Case Medical Center one of 50 on its i naugural Top Hospitals list based on the most recent results of its Hospital Quality and Safety Survey, which included responses from 1,263 facilities nationwide.

October 2006 - University Hospitals Case Medical Center was named an American Society for Bariatric Surgery (ASBS) Center of Excellence. The ASBS Center of Excellence designation recognizes surgical programs with a demonstrated track record of favorable outcomes in bariatric surgery.

September 2006 – University Hospitals Richmond Medical Center was awarded the Commitment to Excellence Award from The Ohio Partnership for Excellence (OPE). This award recognizes hospitals that have demonstrated a serious commitment to excellence and a process for continuous improvement. OPE is a non-profit organization that utilizes the Malcolm Baldrige Criteria for Performance Excellence to help organizations achieve improved results.

September 2006 - For the second consecutive year, University Hospitals Case Medical Center’s Medical Intensive Care Unit (MICU) earned the Beacon Award for Critical Care Excellence. The MICU is one of two units, nationally, to have ever achieved this award two years consecutively.

September 2006 - For the fourth consecutive year, University Hospitals was named a recipient of the Employers Resource Council’s “North Coast 99 Award.” NorthCoast 99 recognizes ninety-nine of the best places to work in Northeast Ohio based on compensation, benefits, health and safety, training and education, diversity, community service, recruitment and retention and employee communication.

September 2006 - Case Western Reserve University School of Medicine and its affiliates attained an overall institutional ranking of 12th among the nation’s 122 medical schools medical school rankings from the National Institutes of Health (NIH). In addition to the increased overall ranking, the following School of Medicine departments also celebrated upward movement in their individual department rankings: Anesthesiology, Dermatology, Family Medicine, Medicine, Ophthalmology, Otolaryngology and Psychiatry.

July 2006 - The American College of Cardiology (ACC), the premier national, voluntary cardiovascular data registry that provides institutions with the ability to measure and improve quality of cardiovascular care, ranked UH Case Medical Center in the top 10th percentile of the 460 sites reporting to ACC for Percutaneous Coronary Intervention (PCI), or angioplasty.

July 2006 - U.S. News & World Report released its rankings of America’s Best Hospitals clinical programs, and University Hospitals was recognized for excellence in 13 specialties; Cancer, Digestive, Ear, Nose & Throat, Endocrinology, Gynecology, Heart & Heart Surgery, Kidney Disease, Neurology and Neurosurgery (including stroke and seizure disorders), Orthopedics, Pediatrics, Psychiatry, Respiratory Disorders and Urology. In pediatrics, University Hospitals Rainbow Babies & Children’s Hospital climbed to No. 4 in the nation, while remaining the No. 1 children’s hospital in the Midwest and Region.

June 2006 - University Hospitals Case Medical Center’s Comprehensive Epilepsy Program was awarded Fourth Level Epilepsy Status (the highest designation) by the National Association of Epilepsy Centers for voluntarily maintaining quality comprehensive epilepsy services and personnel.

April 2006 - University Hospitals Case Medical Center achieved Magnet status, a designation awarded by The American Nurses Credentialing Center for excellence in nursing services, exemplary nursing leadership and quality patient care.

April 2006 - The Geauga County Development and Improvement Corporation honored University Hospitals Geauga Medical Center as one of the top organizations in Geauga County. The award was given in acknowledgment of the hospital’s economic impact in the county as well as its commitment to the community.

March 2006 – University Hospitals Case Medical Center was identified as a winner in Solucient’s 100 Top Hospitals: National Benchmarks for Success and was the only recognized “major teaching hospital” in Cleveland.

February 2006 - The Intersocietal Commission for the Accreditation of Echocardiography Laboratories awarded accreditation to University Hospitals Case Medical Center’s Adult Echocardiography Laboratory in all three cardiac echo modalities by Adult Transthoracic Echo, Adult Transesophageal Echo and Adult Stress Echocardiography.

February 2006 – University Hospitals moved from a #61 ranking (in 2005) to #38 in Modern Healthcare magazine’s Top 100 list of the most integrated health systems in the country.

January 2006 – University Hospitals was recognized as a winner of the Healthy 50 by HealthSpace Museum, earning recognition as one of the best companies to work for in Northern Ohio with regard to the management and promotion of workplace health and wellness