CLEVELAND – University Hospitals has recruited a top physician informatics expert with experience in implementing electronic health records to serve in the new position of Chief Medical Information Officer. In her role, Holly Miller, M.D., M.B.A., will oversee the strategy and implementation of the $88 million dollar system that will place UH at the forefront of electronic medical record management.

During her 20 years as a physician and administrator, Miller served since 2005 as the managing director of eCleveland Clinic, responsible for Cleveland Clinic’s MyChart (personal electronic health record), MyMonitoring, and VirtualVisit projects. Among her achievements were implementation and dissemination of the electronic system across the Clinic’s main campus, family health centers, and Florida facility. She joined the Clinic in 1999 as director of the clinical internet systems.

She also has worked at Oacis Healthcare Systems in San Rafael, Calif., as a clinical training specialist who developed training materials and as a product manager over the development and implementation of healthcare software projects; at On Lok Senior Health Services at the University of California, San Francisco as a staff physician, and at the pharmaceutical company Ciba-Geigy in Paris, leading clinical studies.

“Dr. Miller brings a wealth of experience to UH,” said Achilles Demetriou, M.D., executive vice president and chief operating officer of UH. “She comes at a pivotal time as we develop and implement a system-wide electronic records program that will enhance and advance patient care, medical research, and health care education.”

Miller will work closely with Demetriou, Nathan Levitan, M.D., chief medical officer, and Edward Marx, chief information officer.

“I felt this was a tremendous opportunity to start at the ground level to develop and implement an electronic medical record designed to serve the needs of the physicians, nurses, medical technicians, institutional support staff, and patients that will be the system end users,” said Miller. She sees the electronic medical record as a means of improving quality of care, increasing the institution’s capabilities for research, and improving the efficiency of care and care-delivery. She said she is impressed by the vision of the UH leadership overall, and particularly in making the health system a leader in electronic medical records.

Miller earned her medical degree from Albert Einstein College of Medicine and her M.B.A. from the Institut Superieur des Affaires, Groupe HEC in Paris. She is an internal medicine physician.