Patient Care Advocacy

The Center for Lifelong Health Offers Patient Care Advocacy and Helps Resolve Problems

University Hospitals Center for Lifelong Health’s patient care advocates answer questions and help patients resolve issues when in care at University Hospitals. They can help with a range of circumstances and issues, including:

  • Advance directives
  • Communication
  • General information about the hospital and community
  • Lost items
  • Policies and procedures
  • Quality of care
  • Safety

Patient Care Advocate Office

If you encounter a problem at UH Center for Lifelong Care, we encourage you to talk directly with your care provider first. If this effort does not result in a satisfactory resolution, or if you would like to speak with someone else, please contact the Patient Care Advocate office. One of our representatives will investigate the problem and explore resolutions.

Please feel free to contact us by phone, email, in writing or in person. We request that you schedule in-person appointments in advance:

Patient Care Advocates
Hours: 8 a.m. to 5 p.m.
UH Cleveland Medical Center
11100 Euclid Ave.
Humphrey Room 1626
Cleveland, OH 44106

Learn More

For more information about the Center for Lifelong Health at University Hospitals, please call 1-844-312-LIFE (5433).

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