Quality Patient Experience at University Hospitals Seidman Cancer Center
The staff of University Hospitals Seidman Cancer Center is dedicated to making your hospital stay as comfortable as possible. General resources that will help patients and families during their stay include information on:
Where to Check In
If you enter UH Seidman Cancer Center through the main doors, you will be in the Lobby. Go to the Adelman Family Welcome Center in the Lobby. A staff member will direct you to the area you need.
If you enter on the First Floor, you will be in the Robinson Family Pavilion. Take the stairs or elevators down one floor to reach the Adelman Family Welcome Center.
The patient advocate is an additional point of contact to assist you and your family with concerns, expedite services and provide emotional support. They can help with various issues, including communication, policies and procedures, quality of care, safety, lost items, advanced directives and even general information about the hospital and our communities. If you encounter a problem, we encourage you to talk directly with your care provider first. If you are still not satisfied, or if you prefer to discuss your concern with a third party, please contact the patient advocate.
Patient Care Advocates, dial 47502 or 216-844-7502
Hours: 8 a.m.-5 p.m