Billing, Insurance & Medical Records

Financial Information for Patients at University Hospitals Seidman Cancer Center

At UH Seidman Cancer Center we work closely with patients to make financial arrangements before, during or after their hospital stay as manageable as possible. Some of the online resources we offer patients include:

Hospital Bills

The hospital bill includes room charges, equipment, supplies, diagnostic and therapeutic testing. We will bill a patient's insurance company directly and send him or her a copy of the bill. Depending on an individual’s insurance plan, he or she will be responsible for paying certain expenses directly. These expenses include deductibles, co-insurance and noncovered charges. Patients will receive separate bills from the hospital and from their physician(s).

Physician Bills

You will get a separate bill (or bills) for services from your doctor or doctors. These charges can be for direct patient care services, reading and interpretation of X-rays, electrocardiograms (EKGs) and laboratory tests. If you have any questions about your doctor bills, please call the phone number listed on the statement you receive.

Financial Assistance Program

University Hospitals is committed to serving all patients, regardless of their ability to pay, and provide financial counseling for any patients who need help paying their UH bill. UH Financial Counselors can help uninsured patients apply for Ohio or federal assistance through programs such as Medicaid and the Ohio Hospital Care Assurance Program (HCAP).

Uninsured patients may also qualify for our Hospital Charity/Financial Assistance Program. It provides discounts on hospital bills for Northeast Ohio residents who do not have insurance and meet certain criteria. The amount of the discount is based on the patient’s or family's income and Federal Poverty guidelines. UH provides interest-free payment plans (up to 36 months) for qualifying patients based on ability to pay. More information is available at or by calling our Financial Counselors.

For last names A-M, 216-286-3814

For last names N-Z, 216-286-3809

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