UH News

University Hospitals Rainbow Babies & Children’s Hospital and HealthSpot, Inc. Bring Free and Convenient After Hours Pediatric Health care to Cleveland

Thursday, October 24, 2013

UH Rainbow hosting “sneak peek” event on Thursday, Oct. 24, at Friendly Inn Settlement House

CLEVELAND – University Hospitals Rainbow Babies & Children's Hospital (UH Rainbow) has teamed up with HealthSpotSM to provide patients better access to their board-certified pediatricians after hours and closer to home.

The HealthSpotSM station, a cutting-edge telehealth system developed by HealthSpotSM, connects patients to UH Rainbow pediatric experts seven days a week through a private, walk-in kiosk with high-definition videoconferencing and interactive digital medical devices.

The new UH Rainbow HealthSpotSM station is located in the E. 55th St. and Quincy Ave. neighborhood inside Friendly Inn Settlement House (2386 Unwin Road, Cleveland) and offers patients with minor ailments an alternative to an emergency room visit. Children between the ages of three and 18, accompanied by a parent or guardian, can visit the UH Rainbow HealthSpotSM station weekdays from 5:30 – 11 p.m. and weekends from 1 – 11 p.m.

“The HealthSpotSM stations are an innovative step in providing better care for children at a more appropriate level,” says Andrew Hertz, MD, Medical Director for UH Rainbow Care Connection. “Our goal with the UH Rainbow HealthSpotSM station is to improve the quality of outpatient care for children, increase their access to pediatricians, and decrease unnecessary emergency visits.”

The UH Rainbow HealthSpotSM station is free for pediatric patients and is supported by a $12.7 million Healthcare Innovation Award to UH Rainbow from The Centers for Medicare & Medicaid Innovation, aimed at improving the delivery of health care to children in northeast Ohio while reducing costs. Rainbow Care Connection, UH’s pediatric accountable care organization (ACO), targets approximately 68,000 children receiving Medicaid benefits and who have high rates of emergency room (ER) visits, complex chronic conditions, and significant behavioral health problems.

“UH Rainbow selected the E. 55th St. and Quincy Ave. neighborhood for the HealthSpotSM station location because it allows us to serve the families who need care the most in a convenient location with no cost to the patient,” says Ethan Chernin, Director, UH Rainbow Care Connection. “The station is one example of how UH Rainbow is leading the way to improve care for children in the changing health care environment.”

The UH Rainbow HealthSpotSM station is an 8- by 5-foot enclosed kiosk furnished with touchscreen computers, digital medical instruments, an audio system and a two-way high-definition video screen. The kiosk provides a true-to-life virtual visit that brings patients a face-to-face experience with a board-certified pediatrician from UH Rainbow. Each station is supported by an accredited medical attendant who can help the patient as needed.

“We started HealthSpot with one goal: to increase access to high quality medical care,” says Steve Cashman, CEO of Columbus-based HealthSpot, Inc. “This project truly demonstrates how we can leverage technology to make it easier to receive health care and help people live healthier, happier lives.”

Inside the UH Rainbow HealthSpotSM station, a scale built into the floor records weight. With the push of a button, the doctor can unlock small cabinets that hold high-tech, digital medical devices that transmit information, audio and video back to them through a secured connectivity data system. The station is equipped with a blood pressure cuff, thermometer, stethoscope and other medical devices to monitor a patient’s oxygen level and view their throat and eardrums.

The pediatrician is easily able to review medical information with the patient, discuss symptoms, diagnose and treat, and recommend follow-up care. The doctor can capture, save and even annotate patient images with notes that can be shared with the patient's primary care physician, specialist, or saved for the patient's own records. The UH Rainbow HealthSpotSM station allows the doctor to create a complete medical record of each visit, supporting continuity of care and collaboration among the health care providers.

To celebrate the opening of UH Rainbow HealthSpotSM station at Friendly Inn Settlement House, UH Rainbow is hosting a “sneak peek” event on Thursday, Oct. 24 from 8:45 – 10:30 a.m. with remarks from Mayor of Cleveland Frank G. Jackson.

The project described was supported by Funding Opportunity Number CMS-1C1-12-0001 from Centers for Medicare and Medicaid Services, Center for Medicare and Medicaid Innovation. Contents of this press release are solely the responsibility of the authors and do not necessarily represent the official views of HHS or any of its agencies.

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