News & Media

University Hospitals Portage Medical Center's Public Relations Department is staffed Monday through Friday, 8 a.m. – 4:30 p.m. For assistance during business hours, please call 330-297-2893.

A public relations specialist is on call 24 hours a day, 365 days a year. If you are a member of the media and need to reach us after business hours, please call the hospital main telephone number at 330-297-0811 and ask to have the public relations contact paged.

For media calls related to a specific patient’s information, you will need to provide the patient’s complete name in order to receive their condition. This is in compliance with HIPAA. If you do not have this information, we will not be able to provide you with the information requested.

UH Portage Medical Center’s first responsibility is to the health and welfare of the patient. The patient has specific legal rights to privacy. The patient’s medical records by law are private and confidential. The medical records are subject to release only with the permission and written authorization of the patient or patient’s legal representative or as required by law.

Directory information will be released to the media after a patient has been given the opportunity to review and chooses not to restrict directory information, providing the request includes the patient’s complete name. Directory information may be delayed or unavailable for an emergency or unconscious patient.

Patient Condition Definitions

Only a physician can determine the patient’s diagnosis and/or prognosis. Most physicians in hospitals use the following terms to describe a patient’s condition.

  • Undetermined – Patient is currently being evaluated.
  • Good – Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are excellent.
  • Fair – Vital signs are stable and within normal limits. Patient is conscious, but may be uncomfortable. Indicators are favorable.
  • Serious – Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.
  • Critical – Vital signs are unstable and not within normal limits. Patient may be unconscious. Indicators are unfavorable.
  • Deceased/Coroners Case – The death of a patient, while considered a matter of public record under Ohio law, is considered protected health information under HIPAA. Thus, the condition of death may be released for expired patients who have not opted out of the directory. However, UH Portage Medical Center will first notify the next of kin or make a reasonable attempt to do so. Information regarding the cause of death must come from the patient’s physician, and its release must be approved by a legal representative of the deceased.

When a death is investigated by the county coroner, questions about the cause of death should be addressed to that public office.

U.S. Department of Health and Human Services Hospital Compare
Find out how UH Portage Medical Center compares to other hospitals in the treatment of certain medical conditions. Hospital Compare will help you compare the quality of care among various hospitals. Hospital Compare was created through the efforts of the Centers for Medicare and Medicaid Services (CMS) and organizations that represent hospitals, doctors, employers, accrediting organizations, other Federal agencies and the public. Talk to your doctor about this information to help you, your family, and your friends make better hospital care decisions.

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