Medical Records

Requesting a Copy of Medical Records

You may request a copy of your medical record in person by completing and submitting an authorization form. You can download the authorization form online and submit your request using the following methods:

  • In Person: Bring the completed authorization form to the Medical Records Department from 9 a.m. – 3 p.m. Monday through Friday. A photo I.D. is required at the time of the request.
  • By Mail: Download and mail your completed authorization form and copy of your photo I.D. to:
    University Hospitals Parma Medical Center
    Medical Records – Correspondence
    7007 Powers Boulevard
    Parma, OH 44129
  • Phone: Request an authorization form by phone at 440-743-4242 and we can mail it to your home. Faxed requests from patients or legal services will not be processed.

When Will I Receive a Copy of My Medical Record?

Please allow 7 – 10 business days to process your request. Additional time may be needed to process requests for the following reasons:

  • The requested information is located off-site
  • The authorization form is not properly filled out
  • The chart is incomplete at the time of your request

If your request requires a fee, you will be notified of the fee and payment is expected before the record is sent.

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