What’s in My PHR?

Medical Information Available in Your UH Personal Health Record

Your UH Personal Health Record lets you take a more active role in managing your health and wellness. Your UH Personal Health Record is not the same as your Electronic Medical Record. The Electronic Medical Record has your full medical history going back many years. Your PHR will not contain your entire medical history as it appears in the UH electronic medical record (EMR).

In your PHR, you will find the following information:

Information From UH Physician Offices & Health Centers From UH Hospitals & Emergency Departments

Allergies, medications, immunizations, medical conditions, height, weight, and blood pressure

Visible from Jan. 1, 2012 forward Visible from Jan. 1, 2010 forward

Lab tests, X-ray, MRI, CT and other imaging results

Visible from Oct. 16, 2013 forward

New results are available in PHR after physician verifies, unless related to a sensitive diagnosis or treatment

Visible from the past three months prior to creating your PHR account, and on a going-forward basis

Biopsy/tissue sample results

Visible from Oct. 16, 2013 forward

New results are available in PHR after physician verifies, unless related to a sensitive diagnosis or treatment

Visible from the past three months prior to creating your PHR account, and on a going-forward basis
Care summaries Visible for medical visits that occur after creating your PHR account Visible for medical visits that occur after creating your PHR account

Can I Add Information To My UH Personal Health Record?

You decide what details will be seen in your UH Personal Health Record. Things in your record should help you and your health care team better handle your care. Below are some basic items you may choose to add to your personal health record.

  • Your primary care doctor's name and phone number
  • Allergies to medicine, food and other things
  • A list of your medicines as well as how much you take, and how many times a day you take them
  • On-going health problems, such as high blood pressure
  • Major surgeries and respective dates
  • Other information that can be helpful to have in your personal health record:
    • Results of screening tests
    • Cholesterol level and blood pressure
    • Exercise and eating habits
    • Health goals, such as stopping smoking or losing weight

Your Medication List from UH Hospitals and UH Physician Offices: Why Are There 2 Sections?

Your UH Personal Health Record (PHR) may contain medical information from UH hospitals and UH physician offices if you have received services as an inpatient or emergency department patient. It also may contain some medical information from UH physician offices that use the UH electronic medical record.

If you were prescribed medications as part of these services, this information will be available in your PHR and will be displayed as “active.” Active means the medications were current or effective at the time of your discharge or visit.

Please refer to the grid below regarding specific dates of service available in your PHR from UH Hospitals and UH Physician’s Offices electronic medical records.

UH Personal Health Record (PHR) Information From UH Physician’s Offices and UH Health Centers From UH Hospital Stay or Emergency Department Visit
Allergies, medical conditions, medications, immunizations, height, weight, blood pressure All information entered on Jan. 1, 2012 and forward All information collected on Jan. 1, 2010 and forward

You can locate the Medications section of your PHR by selecting the down arrow next to the My Health tab and then clicking Medications from the menu.

UH Personal Health Record: Medications

The Medications tab will list the medications that were prescribed to you at the time of your service.

Medications prescribed from UH Hospital Services may or may not match the medications from physician offices due to changes made by your UH physician as part of your care before or after your discharge from UH inpatient or emergency department visit.

The medications listed in the Hospital Services section will match the summary provided to you upon discharge. You may review the summary and compare it to the list in your PHR.

If you have questions about the medications listed in your Physician Office section, please contact the office of the physician that prescribed the medication.

Medications

Medical Record Inquires

If you believe information in your PHR is inaccurate, please submit your request in writing to or:

UH Privacy Officer
3605 Warrensville Center Road, Mail Stop #MSC 9105
Shaker Heights, OH 44122

Additional Questions?

We’re here to help. For technical support, please contact FollowMyHealth™ Patient Services at 1-888-670-9775, 8 a.m. – 8 p.m., Monday – Friday or .

Technical Support

For technical support related to your Personal Health Record:
Call: 888-670-9775 Monday through Friday, 8 a.m. – 8 p.m.
Email: support@followmyhealth.com

FAQs

If you have questions about your Personal Health Record, you may want to view our Frequently Asked Questions.