Help with Using Your UH Personal Health Record

Need help using your UH Personal Health Record (PHR)? Check out these helpful resources:

  • Frequently Asked Questions
    The Frequently Asked Questions (FAQs) page has answers to the most often asked questions about the PHR.
  • PHR Online Support Materials
    There are several online support materials available within the PHR, including a knowledge base with answers to PHR questions from other patients, a tutorial video and a step-by-step user guide. To view these materials, click on My Account in your PHR, then click on Support from the drop-down box (see below). Scroll to the bottom of the window that opens to find links for the knowledge base, video and user guide.
    PHR Online Support Materials
  • General or technical questions

    For general or technical questions about UH Personal Health Record, contact FollowMyHealth™ Patient Service at 888-670-9775. Representatives will be available to assist you Monday through Friday, 8 a.m. – 8 p.m. You can also email .

Technical Support

For technical support related to your Personal Health Record:
Call: 888-670-9775 Monday through Friday, 8 a.m. – 8 p.m.


If you have questions about your Personal Health Record, you may want to view our Frequently Asked Questions.