Help with Using Your UH Personal Health Record
Need help using your UH Personal Health Record (PHR)? Check out these helpful resources:
- Frequently Asked Questions
The Frequently Asked Questions (FAQs) page has answers to the most often asked questions about the PHR.
- PHR Online Support Materials
There are several online support materials available within the PHR, including a knowledge base with answers to PHR questions from other patients, a tutorial video and a step-by-step user guide. To view these materials, click on My Account in your PHR, then click on Support from the drop-down box (see below). Scroll to the bottom of the window that opens to find links for the knowledge base, video and user guide.
- Technical Support
For technical support relating to the FollowMyHealth™ online tool, please review the following options:
- General or technical questions
For general or technical questions about UH Personal Health Record, contact FollowMyHealth™ Patient Service at 888-670-9775. Representatives will be available to assist you Monday through Friday, 8 a.m. – 8 p.m. You can also email firstname.lastname@example.org.