How to Sign Up

Signing Up for the UH Personal Health Record

The UH Personal Health Record (PHR) is a safe and secure way to access your medical records online, communicate with your physician, request appointments and prescription refills, and much more. University Hospitals partners with a vendor called FollowMyHealth™ to provide you with access to your medical records.

We now offer two convenient ways for you to sign up for a UH PHR.

Sign Up Online

You can sign up for your UH PHR from the comfort of home anytime using a personal computer or laptop. You must be at least 18 years of age to sign up for your own PHR. To enroll a minor (a patient under the age of 18), please visit the Parent/Guardian access page to learn more.

Follow these step-by-step instructions or watch this video to learn how to sign up. Please note: You cannot sign up using a cell phone or tablet at this time.

Sign Up Now

Sign Up at Your Provider’s Office

You can sign up for a UH PHR at any UH physician office or UH hospital at your next appointment. If you select this method, you will need to visit the UH location in person and bring a photo ID to verify your identity. Tell the office manager or secretary that you want to sign up for a PHR. He or she will ask you for some basic information and enter it into the system. After your visit, you will receive an email invitation from FollowMyHealth. Follow these step-by-step instructions for setting up your PHR on your phone, tablet or laptop to complete the process.

Technical Support

For technical support related to your Personal Health Record:
Call: 888-670-9775 Monday through Friday, 8 a.m. – 8 p.m.


If you have questions about your Personal Health Record, you may want to view our Frequently Asked Questions.