Patient Rights

Patient Privacy

At University Hospitals Geneva Medical Center all patient information is confidential. We carefully follow the Health Insurance Portability and Accountability Act (HIPAA), which requires hospitals to:

  • Ensure the confidentiality, integrity and availability of all electronic protected health information (EPHI) the covered entity creates, receives, maintains or transmits;
  • Protect against any reasonably anticipated threats or hazards to the security or integrity of such information;
  • Protect against any reasonably anticipated uses or disclosures of such information that are not permitted or required by the Privacy Rule; and
  • Ensure compliance by its workforce.

For HIPAA information, speak with your nurse or call our patient liaison at 559, or 440-415-9559 from outside the hospital.

Should an individual have any concerns about patient care and safety at UH Geneva Medical Center that have not been addressed, we encourage that individual to contact UH Geneva Medical Center Management at 440-415-9559 and speak with the Patient-Family Liaison. If concerns are not resolved through UH Geneva Medical Center, we would encourage the individual to contact The Joint Commission. The public may contact The Joint Commission’s Office of Quality Monitoring to report any concerns or register complaints by calling 800-994-6610.

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