Visiting Hours

Visiting Hours Encourage Friends and Family to Spend Time with Patients

It is your right to have support persons* (visitors) come to see you while you are in the hospital. We welcome and encourage their visits. While we have no formal visiting hours, and try to be as flexible as possible to meet you and your support persons’ needs, under certain circumstances it may be necessary to limit visitation. For instance, visitation may be restricted to abide by a patient’s preferences, to control the spread of infection, to heed a physician or nurse’s best clinical judgment or if visitation interferes with the care of the patient or other patients, to maintain privacy or to ensure a quiet, restful atmosphere for a patient or a patient’s roommate. You are entitled to an explanation whenever a restriction is placed on visitation.

General University Hospitals visitation guidelines for adult patients:

  • Please check with the nurse for any specific visitation guidelines for your nursing unit.
  • Our recommendation is to limit the number of support persons (visitors) at any one time. Our suggestion is two per patient.
  • Please check with nursing personnel before visiting with children and infants.
  • Please don’t visit if you are sick or might have a cold or other illness.
  • Ensure that children who visit are supervised by an adult other than the patient.
  • Keep voices low.
  • Please do not bring latex balloons to the hospital.

Medical Surgical Units

10 a.m. – 8 p.m.
Open visitation during visiting hours is welcomed as patient condition and unit activity allows. Children under 12 years of age may visit on Sunday afternoons and must be accompanied and supervised by an adult family member or friend who is responsible for the children’s safety and must attend to the children at all times.

Intensive Care Unit (ICU)

ICU visiting hours are open at the discretion of the ICU patient care staff. Our visiting guidelines for the ICU are designed to allow visitation while giving each patient the best possible chance of overcoming serious illness. Visitors must be immediate family members or a person designated by the patient. Children under the age of 13 are not permitted. Visitors should use the phone outside the ICU entrance to check with the nurse prior to visiting. While visitation in the ICU is open and welcomed as patient condition and unit activity allows, staff may ask visitors to step out of the unit in the event of an emergency situation.

Patient Information

For information such as directions around the hospital, a telephone number to a patient’s room or help getting in touch with a nurse manager, please contact Patient Information or stop by the information desk in the main lobby.

Patient Information: 223, or 440-466-1141 from outside the hospital

Make an Appointment

Request an appointment with a specialist at University Hospitals.

More Scheduling Options

Need to Refer a Patient?

Click here for Patient Referrals

Browse Services A-Z

Maps and Directions

Click here for directions