How to Order

Please contact Sharon Bauer at 216-844-0121 to obtain directions on how to order our tests.

  1. You will be prompted to provide basic client information.
  2. You will be given specific information, a client code and a web link where your results can be securely obtained.
  3. You will be instructed on the type of mailer that can be used.

Proper sample handling is instrumental to guarantee the success of our tests; thus, please:

  1. Verify that plasma HIV RNA (viral load) is > 1,000 copies/mL
  2. Collect 3 mL blood in two (2) EDTA tubes
  3. Separate plasma by centrifuging immediately at 1,000 to 1,600 g for 10 to 20 minutes
  4. Aliquot plasma immediately and freeze at -20°C
  5. Sample should be transported frozen

Make an Appointment

Schedule your appointment with a specialist at University Hospitals.
1-866-UH4-CARE (1-866-844-2273)

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