Volunteer Opportunities

University Hospitals Has a Volunteer Opportunity for Every Skill Set and Interest

Most volunteers say that the personal fulfillment which comes from helping another person is their greatest reward. Other volunteers look forward to the new friendships and camaraderie they share with fellow volunteers and staff members. Many enjoy learning new skills and contributing to the community. Regardless of whether you are volunteering to gain new skills, meet new people or lend a helping hand, the volunteer program at University Hospitals Cleveland Medical Center may have a volunteer position to meet your needs.

The following are some of the areas in which we place volunteers. If you do not see an opportunity that appeals to you, please indicate your special interest or talent on your application.

  • University Hospitals Seidman Cancer Center Infusion Center: Not all patients are able to come for treatment with a caregiver or family member. Volunteers provide companionship for patients during chemotherapy, distribute activities and snacks, assist staff with organizing supplies. Weekday placements.
  • Patient Activity Cart: Hospital patients often feel isolated and bored, but volunteers who visit with a cart can help to ease these feelings. A smile and the offer of diversionary materials and comfort items can make a difference to patients and families. Positions are available at UH Seidman Cancer Center
  • La Salon Wig Salon: Currently, licensed cosmetologists are invited to volunteer. Assisting cancer patients with selection and styling of wigs. Located in the UH Seidman Cancer Center. Flexible scheduling is offered.
  • Pediatric Outpatient Clinic Activities: Our clinics see many children and families each day. Volunteers share stories, color, and perform other enjoyable activities with our school-age patients, enhancing their experience at University Hospitals Rainbow Babies & Children’s Hospital.
  • Pastoral Care: The Pastoral Care Department at UH Cleveland Medical Center exists to help in the spiritual healing process of patients, visitors and staff members thus enabling them to achieve health. Volunteer positions exist as patient visitors, Eucharistic ministers and office support. Positions are available at UH Seidman Cancer Center and also in adult and pediatric areas.
  • Rainbow Unit: Do you enjoy reading, making art, and playing games with children? Are you interested in working with infants and children? Rainbow Unit volunteers are specially trained to visit and interact with pediatric patients from birth through 18 in the activity centers and at patients’ bedsides. You will work with patients and families to help make their stay at UH Rainbow Babies & Children’s Hospital more enjoyable by providing company and comfort to them.
  • Patient and Family Partnership Councils: The councils are composed of patients and caregivers who work with members of the hospital staff to provide valuable feedback and personal insights on the patient care experience. Councils exist at UH Rainbow Babies & Children’s Hospital, UH Seidman Cancer Center and the medical/surgical areas. For more information contact the Volunteer Services Department at 216-844-1504.
  • Clerical/Reception: Are you looking to keep active with your clerical skills? Make a difference in an office environment by assisting staff with greeting visitors and working with phones, filing, copying and computers. This role provides volunteers the opportunity to gain experience in a professional environment or supportive waiting area and learn new skills. Opportunities exist in various offices, reception desks and patient care waiting areas throughout the hospital.
  • Reach Out and Read: Imagine a world where all children are read to and have the chance to enjoy books on a regular basis. For many of our patients, being read to is a rare treat. Volunteers are needed to select books and share stories with infants and children in the waiting area of our outpatient women and children’s clinic. In doing so, you can enable young children to gain an appreciation for books and excel at reading, a vital skill for success in life.
  • Rainbow Family Resource Center: Pediatric patients and families often need the support of both information and entertainment while hospitalized. Volunteers at the Rainbow Family Resource Center have the opportunity to assist and empower patients and families in seeking health-related information through the internet, books and educational videos. You will also enable patients and families to more easily pass their time here by assisting them in borrowing recreational books and videos from the center. Basic computer interest and skills are necessary.
  • Wheelchair Recovery: Recover wheelchairs from various hospital locations and assist in expediting our patients’ trip home by providing a wheelchair when needed.
  • Gift Shop: Volunteers assist in the Atrium Shop with customer service and support duties. Greeters welcome customers as they enter the shop and assist them with their selections. The volunteers provide a warm and welcoming environment in the shop while assisting paid staff with their duties in the floral and gift areas. The shops are a function of the Auxiliary of UH Cleveland Medical Center. Proceeds from the shop support programs for patients and their families.
  • Guest Services: Are you positive, energetic, outgoing and enjoy providing directions to visitors? The Guest Services volunteers provide an unforgettable first impression as our guests enter the hospital. Guest Services volunteers escort visitors to various hospital locations and provide general hospital information. Positions are available at UH Seidman Cancer Center and also in adult and pediatric areas.
  • Welcome Center: The new Welcome Center sponsored by the Auxiliary of UH Cleveland Medical Center is located by the Lerner entrance. Volunteers will greet patients and guests, provide directions, and general hospital information. Computers are also available for guest use.
  • Ronald McDonald Family Room: An extension of the Ronald McDonald House of Cleveland, the Family Room provides an area of retreat within the hospital where families and friends can spend quiet time together, engage in private conversations or reflection, or enjoy coffee and a snack while still being close to the child’s room. Families are greeted by volunteers who act as hosts of the room and provide a warm, friendly and supportive atmosphere. Volunteers keep the room tidy, restock snacks and beverages, maintain statistical records and enforce policies. Visit the Ronald McDonald website for further information and to obtain an application.
  • Veterans Visiting Veterans: Have you served in the military? Would you like to visit with inpatients who are also veterans? Join the Veterans Visiting Veterans program and spend time with other military veterans during their stays at UH, delivering veterans benefits information, keepsakes and expression of thanks. Weekdays, flexible schedule.
  • Smiles with Style: Smiles with Style is a friendly, fun and compassionate volunteer organization that provides hospitalized children with small makeovers and a chance to play make-believe. Smiles with Style offers a fun diversion from their treatments and life in the hospital. The experience provides a time to laugh, play and spend time in a non-medical manner.
  • Pediatric Activity Cart: Volunteers assist pediatric patients through activities during clinic waits for outpatient appointments at pediatric outpatient and specialty clinics, and the pediatric emergency department. Activities typically include arts and crafts, simple games, toys, books, and more. A short activity and a smile go a long way in making a child’s wait time at the hospital more enjoyable.
  • Floor Volunteers: Floor volunteers improve the patient care experience through attention to personal needs of the patient. Duties may include restocking supplies, patient discharge transport, providing administrative support, comfort rounding and answering non-clinical call lights. Positions are available at UH Seidman Cancer Center and acute care units such as cardiac failure and vascular surgery.
  • Center for Emergency Medicine: In this very busy level one trauma center, volunteers assist with non-clinical patient and staff needs in the adult emergency department, which includes triage, the waiting room and three separate units. Volunteers re-stock supplies, prepare rooms for patients, round with patient/visitor and staff respite carts, perform comfort rounding, visit with patients, assist with moving ambulatory patients and generally support staff as needed. Volunteers should be comfortable with a fast pace clinical environment that deals with a multitude of patients.

Helpful Links

* Compliance training site
* Observation Application
* Watch OR Video
* Download OR Quiz

All observers are required to complete compliance training. Turn in confirmation page with completed observation application to the Observation Coordinator. For questions, call 216-844-1504.

Patient and Family Partnership Councils

Join a Patient and Family Partnership Council

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