2015 Annual Report

2016 Annual Report

Dear Friends,

Throughout University Hospitals’ 150-year history, all that we do has been guided by the inspiration of our founders, who felt called to share their own good fortune by providing vital health care services for the needs of our community. Others have generously followed their example. And the result today is a health system delivering care close to home for the people of Northeast Ohio and an academic medical center renowned for advanced procedures and treatment options, groundbreaking clinical research and education for our next generation of clinicians.

Without a doubt, University Hospitals is the hometown health care provider for this proud region. We’re honored to be such an integral part of this community’s history, and we keep moving forward to meet evolving needs – today, and for years to come.

More than 30,000 UH physicians, nurses, employees and volunteers serve more than 1 million patients and families from Ashtabula to Ashland to Amherst. We offer the region’s largest network of primary care providers, a dozen community hospitals, two rehabilitation hospitals and more than 40 community health centers featuring nearby care and services.

And like the region we serve, UH has Cleveland as its heart. During our 150th anniversary year in 2016, our main campus in Cleveland took on a new name: University Hospitals Cleveland Medical Center. The campus includes our medical and surgical hospital, UH Seidman Cancer Center, UH Rainbow Babies & Children’s Hospital and UH MacDonald Women’s Hospital. This world-class academic medical center comprises the core of Ohio’s largest center of biomedical research, and is the training ground for 1,000 physicians and thousands of other health care professionals each year.

UH is also doing what our proud region has always done: exporting our innovation to serve the world. We’re developing new and reproducible models for improving care quality, value and patient experience. We’re partnering with biotech giants to discover and advance breakthroughs. Harrington Discovery Institute at University Hospitals in Cleveland, Ohio – part of The Harrington Project for Discovery & Development – is providing unparalleled support to physician-scientists across America and overseas as they transform clinical insights into new therapies.

Our academic medical center’s rebranding in 2016 also heralds an evolution of our 120-year affiliation with Case Western Reserve University School of Medicine. This redefined relationship between the medical school and UH Cleveland Medical Center provides more flexibility to bring new resources to bear as we face health care’s challenges, changes and opportunities ahead.

We recognize that our region thrives when its heart beats strongly. So, we’re investing resources into Cleveland’s core neighborhoods. A showcase of this effort is our 150th anniversary commitment to this community, the UH Rainbow Center for Women & Children. We held a celebratory groundbreaking for this revolutionary service center in MidTown in 2016. When it opens in 2018, it will offer health care and much more. Innovative collaborations will provide those we serve with work-readiness training, nutrition courses and exercise classes – all at a welcoming place that will be easily accessible by public transit. And because no one knows what these neighborhoods need more than the residents who live there, we invited them to help us shape the center and its offerings.

We will remember 2016 as our 150th year of service for the people of Northeast Ohio. We honor our community by honoring our core UH values: Excellence, Diversity, Compassion, Integrity and Teamwork. And with our community, we rise in pursuit of our mission:
To Heal. To Teach. To Discover.

THOMAS F. ZENTY III
CEO, University Hospitals

SANDRA PIANALTO
Chair, UH Board of Directors

Consistently Ranked Among America’s Best Hospitals

Year after year, University Hospitals earns national recognition as a leader in quality patient care. UH Cleveland Medical Center was once again ranked among America’s Best Hospitals by U.S. News & World Report for 2016-17, ranking in the Top 50 in eight specialties – an elite distinction, placing UH in the top one percent of more than 5,000 hospitals analyzed nationwide. UH Rainbow Babies & Children’s Hospital ranked among 2016-17 America’s Best Children’s Hospitals in each of the 10 pediatric specialties – and earned the distinction of ranking in the top five in the U.S. and first in Ohio for newborn care.

U.S. News Best Hospitals

U.S. News & World Report’s Best Children’s Hospitals - Ranked in 10 Specialities 2016-17